Northside Ford

As fast as NASCAR pit crew Brought my 2017 mustang in to have a tire replaced I was in & out within minutes.Service writer Mr Koehler assured me that everything would be done no Brought my 2017 mustang in to have a tire replaced I was in & out within minutes.Service writer Mr Koehler assured me that everything would be done not only quick but correct.He was friendly, very informative & knowledgeable.Even made me aware of some rebate savings.Thanks Mr Koehler & crew along with North Side Ford for making it such an easy decision to make you all my exclusive dealer!!! More

Purchase of F-150 Good customer service. Friendly staff. Fair price. Efficient process from sale to close. Only issue was that it took 2 visits to close the deal. Good customer service. Friendly staff. Fair price. Efficient process from sale to close. Only issue was that it took 2 visits to close the deal. More

Service Due Great customer service, performed all necessary services that were due and completed my recall as well. Kept me posted on the status of my truck throu Great customer service, performed all necessary services that were due and completed my recall as well. Kept me posted on the status of my truck through out the day. Would recommend! More

Service The service performed was great, and done in a very timely manner. I would definitely recommend this dealership to Ford owners. The facility was in or The service performed was great, and done in a very timely manner. I would definitely recommend this dealership to Ford owners. The facility was in order, and the customer service was awesome. More

Just great!! Had a great experience with Mickey!! He’s patient, well informed, nice, I can go on! He made my car experience wonderful and painless!!!! Thank you! Had a great experience with Mickey!! He’s patient, well informed, nice, I can go on! He made my car experience wonderful and painless!!!! Thank you! More

Marty was great. He provided excellent customer service. Excellent customer service. The staff was great, from sales to finance. It was exactly what I wanted to experience, fast, friend, thorough service. Excellent customer service. The staff was great, from sales to finance. It was exactly what I wanted to experience, fast, friend, thorough service. I would strongly recommend this dealership. More

Finance and sales will try to screw you! Lots of secrecy and double talk. I have never had a car buying experience go so wrong and I am still finding out things they pullled a month later. Lots of secrecy and double talk. I have never had a car buying experience go so wrong and I am still finding out things they pullled a month later. Give them a honest survey on the Ford survey and they will try to get you to enhance your survey with petty car washes and free line jobs. They are trying to keep a refund from unused warranty on my trade in as part of the payment for my new truck. I specially told them no and they snuck it in anyway. I have been waiting and checking the mailbox for a month for that rebate which was close to $3000 only to call today and find out they were trying to keep it. The finance manager even told me during closing that i was getting a refund back from the warranties and also my gap insurance from the previous loan. I have not received one cent. When I called he said it was a separate form to sign that said I was forfeiting the refund. I have no such form in my paperwork. He said we could take it off and the loan and payment would go up even though I agreed on an amount to be financed on the buyers order. Shady does not do justice to this dealership. I warn anyone and everyone to stay away and I mean far away! More