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Northside Ford

San Antonio, TX

4.1
1,099 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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12300 San Pedro Avenue

San Antonio, TX

78216

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Showing 1,099 reviews

December 19, 2018

Professional, Friendly, Fast, Personable Hector was a great salesman not pushy and explained the car I was looking at in detail. Hector was very professional and I enjoyed talking with him. More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Sanchez
Dec 20, 2018 -

Northside Ford responded

G, thank you for leaving such a great review and high star rating. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

December 19, 2018

I will not be returning I brought my car in to get looked at becuase the engine was stalling to Northside Ford. I had to get it fixed becuase I had to drive back to georgia a More

by Mac19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary
Jan 04, 2019 -

Northside Ford responded

Mac19, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Northside Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give Kevin Boucher a call, at (210) 525-9800 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

December 18, 2018

Dave was awesome but it took too long to finish the job. Dave in service saved the day on this job. Overall service was great, but it should not take as long as it did. He came through and delivered the ca More

by Cyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave
Dec 20, 2018 -

Northside Ford responded

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

December 15, 2018

As fast as NASCAR pit crew Brought my 2017 mustang in to have a tire replaced I was in & out within minutes.Service writer Mr Koehler assured me that everything would be done no More

by Charles L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Boucher
Dec 19, 2018 -

Northside Ford responded

Charles, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 13, 2018

Purchase of F-150 Good customer service. Friendly staff. Fair price. Efficient process from sale to close. Only issue was that it took 2 visits to close the deal. More

by Plesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Watson MacManus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Northside Ford responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 12, 2018

Service Due Great customer service, performed all necessary services that were due and completed my recall as well. Kept me posted on the status of my truck throu More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan in service
Dec 13, 2018 -

Northside Ford responded

Bobby, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 12, 2018

Service The service performed was great, and done in a very timely manner. I would definitely recommend this dealership to Ford owners. The facility was in or More

by Minton3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Kohler
Dec 14, 2018 -

Northside Ford responded

We're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

November 25, 2018

Just great!! Had a great experience with Mickey!! He’s patient, well informed, nice, I can go on! He made my car experience wonderful and painless!!!! Thank you! More

by Nahum3175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Northside Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Nov 28, 2018 -

Northside Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 24, 2018

Marty was great. He provided excellent customer service. Excellent customer service. The staff was great, from sales to finance. It was exactly what I wanted to experience, fast, friend, thorough service. More

by MariaF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Northside Ford responded

Maria, we really appreciate you taking the time to leave us feedback on your visit! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 20, 2018

Great sales team John and Mary Ellen were extremely helpful and offered amazing service after an issue we had in the used car department. We're very happy with our n More

by SonjaP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Ellen Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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