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Northside Ford

San Antonio, TX

4.0
1,087 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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12300 San Pedro Avenue

San Antonio, TX

78216

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Showing 1,087 reviews

January 13, 2019

Just a long wait Everything was great, great customer service they attended me right away no complaints I keep coming to the same Ford dealership for any service need More

by Race red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan mercado
Jan 18, 2019 -

Northside Ford responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 11, 2019

Respect & Time Management My time is valuable, NSF does not waste my time. This was my 7th new vehicle purchase from here. I have purchased all types of vehicles here and wil More

by Times 7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

Northside Ford responded

It is great to read such wonderful comments about your recent experience with us! We hope to be of service to you again! Take care!

January 11, 2019

Battery Replacement I needed a new battery and they have a quick and easy service. The whole thing took about an hour. Nice waiting room as well. More

by Girl42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kohler
Jan 16, 2019 -

Northside Ford responded

We appreciate your feedback of our Staff's outstanding service! We hope you continue to choose Northside Ford for all your vehicle needs! Take care!

January 10, 2019

Dead battery Roadside assistance pick up and delivered my car in a timely and efficient manner. Then Michael Rigdon kept me informed about the service my car neede More

by LC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rigdon
Jan 16, 2019 -

Northside Ford responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

January 06, 2019

Platinum Feeling blessed to have encountered with such helpful,friendly, professional salesman he was very kind, humble made our experience great overcoming al More

by SotoJ7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Northside Ford responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 06, 2019

Good but small amount of cash stolen The service department is nice and service representative was good. I purposely hid $6 in center counsel under some napkins. When I picked up the vehi More

by Vati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Britt
Jan 10, 2019 -

Northside Ford responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

January 05, 2019

Good, except they keep putting me under wrong name Good except they keep putting me under wrong name. Came in for recall and oil change..Lisa was friendly but seemed overwhelmed..gave her letter from More

by Mlb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa hernandez
Jan 23, 2019 -

Northside Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We are always looking for ways to improve. Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2019

Very professional and friendly service . All questions and services were explained in detail so that I could understand exactly what the service would be and how long it would take. Several More

by PR1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vasquez
Jan 10, 2019 -

Northside Ford responded

Thank you for leaving such a great review and high star rating. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

January 03, 2019

Dino was great to work with. Purchasing a vehicle is generally a very crummy experience. Dino, Robert and David made this purchase a pleasant experience. More

by 2018 F-150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Urdiales in Sales and Robert Rodriguez in Finance
Jan 04, 2019 -

Northside Ford responded

2018 F-150, thank you for your kind words and congratulations on your new vehicle! Your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

January 03, 2019

Sever ice was very good The service is very good will go back for service and when ready will buy new car Have really like the performance of my Tarus More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Jan 10, 2019 -

Northside Ford responded

David, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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