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Northside Ford

San Antonio, TX

4.0
1,087 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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12300 San Pedro Avenue

San Antonio, TX

78216

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Showing 1,087 reviews

March 12, 2019

Service Department I took my suv in for a recall and worked with Chris Sanders who went above and beyond to provide great service. Would also like to give a shout out to More

by sao4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Northside Ford responded

We are happy we could make your experience a positive one! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 10, 2019

Not Customer Obsessed My Car was with Ford for 8 days with no car loaner after spending 3K dollars. This is horrible and they did not care. I was told there is an Enterpr More

by Milton0896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Rocha
Mar 27, 2019 -

Northside Ford responded

Hello, customer service is one of our top priorities so we are disappointed to hear you did not receive the quality experience you deserve. If you are willing to give us another chance, please contact Kevin Boucher at 210-525-9800 and we will do our best to make this right with you. Thank you, and take care.

March 09, 2019

Outstanding customer service Stephanie Rocha provided excellent customer service she kept me informed and provided me frequent updates on my vehicle. Stephanie assisted me with More

by Scott.figueroa70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Rocha
Mar 15, 2019 -

Northside Ford responded

We're happy to hear Stephanie was able to provide you with a positive experience. We look forward to your next visit! Take care!

March 09, 2019

Easy n, Easy out/High Quality Service Made my repairs without fuss or time waste. Nice Job on changing out a bumped bumper on my 2012 Sequoia. Looks like new! Thank you! More

by bUFFALO bILL 43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael Hempel
Mar 15, 2019 -

Northside Ford responded

We're happy we could make your experience a positive one! We look forward to your next visit! Take care!

March 07, 2019

Awesome service team Jonathan Cordero is the best service advisor. I came from a different dealership because of lack of communication and bad service. I am happy I came t More

by BlueRaptor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan cordero
Mar 15, 2019 -

Northside Ford responded

We're happy to hear Jonathan was really able to provide you with a positive experience. We look forward to your next visit! Take care!

March 07, 2019

Great service Great customer service both during and after purchasing my new vehicle. Jason Vasquez made me feel comfortable, and I didn't feel rushed into purcha More

by Satw-1978*
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Northside Ford responded

Congratulations on your new vehicle! We're happy to hear we were really able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Northside Ford

March 07, 2019

Great Service Department This was my first visit to Norrhside Ford’s service department and I was very pleased with the quick and professional service I received. Adam was th More

by TNugent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam in the service department
Mar 15, 2019 -

Northside Ford responded

We're very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Northside Ford

March 03, 2019

Hello F150 XLT This is our third vehicle we have purchased at Northside Ford. My husband wanted a new truck for him self. Greg Dorris was our salesman he treated us More

by et4545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dorris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Northside Ford responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thank you again for choosing Northside Ford, and we hope to see you again soon!

March 01, 2019

Micky did great job I had great experience whit ford dealership Micky did great job all over Finance big bass was great person I left the dealership whit big smile More

by Keno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2019 -

Northside Ford responded

Hello, it is great to read such wonderful comments about your recent experience with us! Thank you again for choosing Northside Ford, and we hope to see you again soon!

March 01, 2019

Great service at Northside Ford. Took my vehicle in for an oil change and filters . In addition, got all 4 new tires. Michael Vasquez was very diligent in helping me find a good d More

by Mel2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vasquez-Quicklane Consultant
Mar 02, 2019 -

Northside Ford responded

Hello, our Staff works hard to go the extra-mile for our valued guests! We hope to be of service to you again! Take care!

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