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Northshore Toyota
Covington, LA
217 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 217 reviews
July 03, 2016
A+ for Customer service ! Service Manager was professional and knowledgeable. Very little wait time, which is great. Would definitely recommend Toyota of Covington for service. Service Manager was professional and knowledgeable. Very little wait time, which is great. Would definitely recommend Toyota of Covington for service. Will be returning for service again. All tram members I came in contact in the service department were very polite. More
by cbr72114
Employees Worked With
Mike Escude, Levy (L.J.) Robertson
June 30, 2016
treated like a person and not just a sale second vehicle bought from this dealership and they find the exact car wanted at a fair price. didn't take all day to get the deal done. second vehicle bought from this dealership and they find the exact car wanted at a fair price. didn't take all day to get the deal done. More
by Granny
Employees Worked With
Kris Barton, Dustin Garon, Tyler Aucoin
June 16, 2016
Have purchased before here. Service is GREAT and sales the sales manager DUSTIN and my sales rep. Todd were just GREAT. Got me a good deal , good financing and out the door. Thanks again the sales manager DUSTIN and my sales rep. Todd were just GREAT. Got me a good deal , good financing and out the door. Thanks again More
by captjfe
Employees Worked With
my sales rep. TODD, Dustin Garon
January 11, 2016
Purchase and service horrible Northshore Toyota is horrible. Our purchasing experience was horrible proving the old adage you need a man with you to purchase a vehicle. Once he was Northshore Toyota is horrible. Our purchasing experience was horrible proving the old adage you need a man with you to purchase a vehicle. Once he was involved we got the price ( but not the color/ model) we wanted. On to service, we bought the extended warranty , which never covered any needed repairs, but some labor. They keep your car days not hours for rudementary problems other ships could fix in a day. But the absolute worst was when I brought my van in for a problem I had brought it in for before, but they told me didn't exsist , and my extended warranty had expired, so I was going to have to pay for the repair. Ok, not happy, but moving on. After voicing that to the service man, he says " we don't HAVE to repair your vehicle " . I said you are correct, you don't. I walked out and will be buying Hondas from now on. More
by Shannon
Employees Worked With
Was furious and Cannot remember his name. Gray hair , medium build.
July 12, 2015
Very satisfied Very honest person. Car buying was easy and good.. No switch and change .Vary straight forward.. Will buy again This was the fifth car from him. Very honest person. Car buying was easy and good.. No switch and change .Vary straight forward.. Will buy again This was the fifth car from him. More
by jerry tra
Employees Worked With
Roger LeJeune
May 26, 2015
Smooth Sailing I purchased my new 4Runner from Northshore without any hassle. Great customer service and easy environment. Jacob Sharp was the easiest saleman To wor I purchased my new 4Runner from Northshore without any hassle. Great customer service and easy environment. Jacob Sharp was the easiest saleman To work with out of any of my car buying experiences. Definitely recommended. More
by Ishaun87
June 23, 2014
Oil Change-Tire rotation Took my car in for its usual tire rotation and oil change. I also had some recall work done and parts were ordered for the second recall. The waiting Took my car in for its usual tire rotation and oil change. I also had some recall work done and parts were ordered for the second recall. The waiting area was nice.....comfortable seats, internet, coffee/water, and tv. There is even an enclosed play area for children to play while waiting. They were very busy throughout the day which made me comfortable knowing that others trusted them to do good work. I will continue to service my vehicle with Northshore Toyota. More
by erinstpierre
Employees Worked With
Chris
October 09, 2013
This Dealer and his staff will work with you to resolve issues that you may have with your vehicle and promptly return your call and will work with you to give you, the customer, the best outcome of your issues that you may have with your vehicle and promptly return your call and will work with you to give you, the customer, the best outcome of your sales/lease experience! THXS! More
by gjl2711
Employees Worked With
Leasing Mgr. "Steve"
April 12, 2013
Kurt made the financing of my new car hassle free. From when I first sat down till the final papers were signed it was nothing but a treat . Thanks again! when I first sat down till the final papers were signed it was nothing but a treat . Thanks again! More
by GentryHipp
Employees Worked With
Kurt Hanks
March 28, 2013
Kurt not only addressed our needs, but took time to answer our questions and explain every thing that was done with our Avalon. He was patient with our questions and even had to repeat himself so that answer our questions and explain every thing that was done with our Avalon. He was patient with our questions and even had to repeat himself so that I could understand the problems. The cost was very manageable and the work was complete and satisfactory. I will buy another car from Northshore when the Avalon dies - we're at 125,000 now with no problems on the horizon! More
by Varnado
Employees Worked With
Kurt Hanks, Kurt Hanks
