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Northshore Toyota

Covington, LA

4.7
221 Reviews

68500 Highway 190 Service Rd

Covington, LA

70433

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Showing 221 reviews

March 18, 2018

Emergency service Personal --courteous--professional service--they were about to close in a Saturday--but took the time to look and repair my car--I'll go back from acr More

by Nola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelke took my call and was ready forme when I arrived being towed--the first person to answer a phone makes a huge difference--thank you Michelke and the team who fixed my car!
Mar 19, 2018 -

Northshore Toyota responded

Thank you for the outstanding review! We'll be sure to let the whole team know how much you appreciated their help. Come again soon!

March 02, 2018

see below "your review' I worked with Brad not Dustin who originally contacted me but something came up with him and he was available to help me. I appreciated the change in More

by swampfox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Barton, Brad Robinson
Mar 03, 2018 -

Northshore Toyota responded

Thank you for the terrific feedback and recommendation, swampfox! We'll be sure to pass your kind words along to the whole team. Come again soon!

January 02, 2018

Outstanding experience! I’m delayed with my review, but still worthy of posting...Our experience with Dustin Garon at Northshore Toyota was amazing. We went in knowing a litt More

by Happy Two-time Sequoia owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garon
Jan 04, 2018 -

Northshore Toyota responded

We appreciate the fantastic review! We'll be sure to let Dustin know how much you appreciated his help. Enjoy your latest Sequoia!

November 04, 2017

Good experience, stress free and reasonably quick. I was pleasantly surprised after a recent prolonged experience at another dealer a few months ago. Our salesman Josh was informed and presented his pr More

by Martinnomad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Barton, Joshua Lebeouf
Nov 07, 2017 -

Northshore Toyota responded

Thank you for the amazing review, Martin! We'll be sure to let Josh and Kris know how much you appreciated their help. Come again soon!

October 26, 2017

Less Stress using Informed Purchase Investing in a new vehicle is normally a stressful event. However, this time I researched the car I wanted and my salesmen Scoot, confidently confirm More

by rmsmith41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Barton, Scott Bain
Oct 26, 2017 -

Northshore Toyota responded

Thank you for such a thoughtful review! We take pride in providing a great customer experience. Come again soon!

September 12, 2017

Very satisfied. Charles always makes my service experience a happy experience. I have always been pleased with Northshore Toyota's service department. My car has alw More

by KM59
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Dye
Sep 14, 2017 -

Northshore Toyota responded

Thank you for your amazing feedback, KM59! We'll be sure to let Charles know how much you always appreciate his help. We look forward to serving you for years to come!

August 21, 2017

The best experience I have ever had shopping for a vehicle. I was extremely impressed with Corey My salesman. His professionalism went above and beyond. I have had luxury cars such as Audi and they can't hold a More

by SB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Brown
Aug 22, 2017 -

Northshore Toyota responded

Thank for for the terrific feedback, SB! We'll be sure to let Corey know how much you enjoyed your visit. Come again soon!

July 21, 2017

Slow service with no regard for customer getting car fixed I took my 2004 Matrix into the service center on 7-18-2017 for a scheduled 8:45 am appointment for a power problem on the AC/Blower circuit i.e. no po More

by David99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad, service assistant, Mike Escude
Jul 28, 2017 -

Northshore Toyota responded

David, we're so sorry to hear that your visit to our dealership didn't go smoothly. We try to be as prompt and thorough as we can when it comes to servicing vehicles, and we can understand why you may have been frustrated with your experience. If you'd like to discuss your visits in further detail, please call us at 985-893-7778 and ask for George Beyl.

July 19, 2017

Purchasing a 2017 Toyota Highlander My experience was excellent. Everyone was professional, friendly, and made me feel very good about buying my car. I would definitely recommend this More

by Beryl H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Barton, Dustin Garon, Scott Bain, Brad Robinson
Jul 21, 2017 -

Northshore Toyota responded

Hi Beryl, Thanks so much for the recommendation! We truly appreciate your business and we are so glad to hear that you had a positive experience.

June 30, 2017

Excellent Service With the help of Dustin Garon and Eric Hill, I recently upgraded my 4Runner SR5 Premium to the 4Runner Limited. They were excellent to work with and v More

by Kelly B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garon, Eric Hill, James Comeaux
Jul 07, 2017 -

Northshore Toyota responded

Thank you for the terrific review, Kelly! We'll be sure to pass your high praise along to the whole team. Enjoy your new 4Runner!

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