Northshore Toyota
Covington, LA
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Have had horrific experiences with BOTH the New Car Sales Department (Manager Colin Morris and Salesmen Nicholas Bloemer) AND the Service Department (Service Advisor Daniel Hansen). Colin and Nick are liars Department (Manager Colin Morris and Salesmen Nicholas Bloemer) AND the Service Department (Service Advisor Daniel Hansen). Colin and Nick are liars and unethical cheats, and Daniel not only failed to do anything to help my car in the SIX DAYS he had it, but his crew re-installed the windshield wipers incorrectly, cracking my windshield. Although Toyota ranks high in new trucks, my family will likely not buy one because our local dealer is so GOD AWFUL at their jobs. Plus, their response to the pandemic is scary at best. More
Had a great experience at north side Toyota all thanks to Rich Bersche! We were able to purchase a used car that fit our specifications! A ton of cars on the lot Rich Bersche! We were able to purchase a used car that fit our specifications! A ton of cars on the lot More
Horrible Person He was the rudest person/salesman I have ever met. Walked right out of a potential sale. My wife and I will never be back. He was the rudest person/salesman I have ever met. Walked right out of a potential sale. My wife and I will never be back. More
Great purchase experience Quick, easy and as painless as buying a vehicle can be. I would recommend this dealership for anyone purchasing a vehicle in the near future. Quick, easy and as painless as buying a vehicle can be. I would recommend this dealership for anyone purchasing a vehicle in the near future. More
Wonderful sales Went to look at a truck. Left there with 2 trucks. Corey was very friendly and knowledgeable. He did not pressure us to purchase. Just an overall gre Went to look at a truck. Left there with 2 trucks. Corey was very friendly and knowledgeable. He did not pressure us to purchase. Just an overall great experience with Northshore Toyota. More
Camry purchase I worked with Keith Bowman. He was very courteous, professional and knowledgeable. He explained the features of the Camry to me and my son in a non- I worked with Keith Bowman. He was very courteous, professional and knowledgeable. He explained the features of the Camry to me and my son in a non-condescending manner. My son learned a lot. It was a good car buying experience. More
helpful Everyone was very helpful and friendly. They explained the process very well and very thorough . When finished they showed me how to used my cars ele Everyone was very helpful and friendly. They explained the process very well and very thorough . When finished they showed me how to used my cars electrical services. They checked on me after to make sure I was happy. Very nice experience More
Excellent purchase experience Our sales person Keith B. was knowledgeable and offered assistance throughout the sale. Our finance experience with Kris B. was also a very good expe Our sales person Keith B. was knowledgeable and offered assistance throughout the sale. Our finance experience with Kris B. was also a very good experience. More
Fantastic Service Dept. Thanks for saving my day. On August 14, I had a Dr appointment in Mandeville. While arriving I noticed a loud scraping noise. After my appointment, I drove to Northshore Toy On August 14, I had a Dr appointment in Mandeville. While arriving I noticed a loud scraping noise. After my appointment, I drove to Northshore Toyota. My car had recently been involved in an accident. After arriving at the service department, a very nice gentleman asked if he could help me. I explained my problem and after he noticed me on crutches, told me to proceed into the service area. This great department, not only repaired the Air Dam, but did not charge me anything. I live in Hammond and did not purchase my car from this dealership. I'm sure they do not realize how much they came to my rescue. Im sorry i did not get any names, but a big shout out to these guys. Thank you for saving my day. More
How to get customers to return to a dealership? A service department can make or break a happy customer! Michelle Tastet and Adam Cooper jumped through hoops to get parts delivered and installed o A service department can make or break a happy customer! Michelle Tastet and Adam Cooper jumped through hoops to get parts delivered and installed on our Toyota Tundra It was towed there at 1 pm and parts that weren’t all in stock were ordered , delivered and installed and we drove out at 5:15 They were polite, cordial and driven to get this vehicle out and back in the road. Job well done!! More