Northshore Toyota

All expectations were met. No surprises. Great service. Will buy our next car from Northshore Toyota. Nic and Chris were first class. No surprises. Great service. Will buy our next car from Northshore Toyota. Nic and Chris were first class. More

Fantastic sales team! Wonderful service! Thank you for making the process of buying a car so fun and enjoyable! Wonderful service! Thank you for making the process of buying a car so fun and enjoyable! More

Rodger was awesome through the whole buying process! !! Even the financial part was easy and all my questions were answered. !! Even the financial part was easy and all my questions were answered. More

Dustin sold us a $52,000 vehicle and when we specifically asked if the wheels were different on the Limited versus the Platinum we were told the only difference was the color. The wheels on the Limited are P asked if the wheels were different on the Limited versus the Platinum we were told the only difference was the color. The wheels on the Limited are PLASTIC fused onto alloy. They are a clad/laminated wheel that cannot be repaired. The sales manager Michael said he had no idea Toyota even made those kind of wheels. The Service Manager thought SAP on my car was damage and tried to use that as an argument about the wheels on my vehicle. The customer service rep George and the Service Manager were nothing but rude and defensive. The sales rep was non responsive. This dealership will not divulge the owner's name or the General Manager's email address or direct line. That says a lot. I also witnessed an older gentleman yelling at a service advisor on my way out. Clearly this dealership cares ZERO about customer service. More

Easy, seamless lease purchase! Very happy with my new vehicle. Fourth vehicle I have purchased from them. Very happy with my new vehicle. Fourth vehicle I have purchased from them. More

The customer service of the salesman was very professional and helpful. The finance department was very accommodating and helpful. professional and helpful. The finance department was very accommodating and helpful. More

The personnel is always very nice and very accommodating! They always put customers first! Thanx They always put customers first! Thanx More

Couldn’t ask for nicer group of people when I purchased my vehicle. It wasn’t a new vehicle but that didn’t matter. I was treated as though I was buying a brand new vehicle. Thanks Northshore Toyota, Mr St my vehicle. It wasn’t a new vehicle but that didn’t matter. I was treated as though I was buying a brand new vehicle. Thanks Northshore Toyota, Mr Steve Serpas and Mr Ben Collins. More

Wyatt in sales and Ben in finance were awesome to deal with. Very professional and patient! with. Very professional and patient! More

Overall satisfied but not happy about the internet price and car fax price not matching the invoice and car fax price not matching the invoice More