Northridge Toyota - Service Center
Northridge, CA
351 Reviews of Northridge Toyota - Service Center
Drove up to service area and no one to greet me. Sat there for a bit and then went inside to an advisor. Most service dept meet you. My service advisor “Mustafa” was fabulous! there for a bit and then went inside to an advisor. Most service dept meet you. My service advisor “Mustafa” was fabulous! More
Kendall is great service provider, she is knowledgeable of the services being provided and why they are necessary. She shows compassion in her work compared to other service providers. She has very good cu of the services being provided and why they are necessary. She shows compassion in her work compared to other service providers. She has very good customer service experience and is patient, that maybe others can learn from her. I had a bad experience couple months ago with Stephanie she was rude and making me feel bad when getting service done, and this was shared with Kendall about my experience. If I were to recommend or suggest anyone to get their service done, I would suggest Kendall, she is the ONLY REASON I return to Northridge Toyota Service. The only down part is the cost of the services, its very expensive! More
Katy was so courteous and explained well all the questions I asked her. When the approximate time to finish the service was a little late, she came by and talked to me about it. The other employees questions I asked her. When the approximate time to finish the service was a little late, she came by and talked to me about it. The other employees outside when my car was done were all nice, too. More
Service was real quick, took less than an hour for 1st 5k maintenance checkup. Andrey in parts department was also very informative and helpful. maintenance checkup. Andrey in parts department was also very informative and helpful. More