Northridge Toyota - Service Center

Good work! Im very happy with the experiance i had with my service. I would recommened this this location to anyone. Thank you Martin for the great service! Im very happy with the experiance i had with my service. I would recommened this this location to anyone. Thank you Martin for the great service! More

My first service Today I experienced my first service for the 2009 Corolla bought from this dealership in December 2014. My service writer, Jim Hiller approached me im Today I experienced my first service for the 2009 Corolla bought from this dealership in December 2014. My service writer, Jim Hiller approached me immediately. He did a thorough check of the car and considered my car's needs and my ability to pay in writing the order. He was prompt, courteous and reassuring. The kind of response I received was more than I expected. Thank James and Northridge Toyota!!!! More

Worst Service Department I have ever had to deal with I visited twice for the oil change for my Toyota CAMRY car. Careless staff.. They promise 1.5 to 2 hours, but delivered after 3 hours. when you follo I visited twice for the oil change for my Toyota CAMRY car. Careless staff.. They promise 1.5 to 2 hours, but delivered after 3 hours. when you follow-up, they will tell you, all staff went for lunch , don't come on lunch time.. No value on appointment. careless staff. No commitment on time delivery. Don't EVER deal with these people. NO customer care.. More

The Worst Dealership of All Time! This Dealership is the WORST, that I have ever experienced. I have had an assortment of new vehicles in the past but I have never met dealerships tha This Dealership is the WORST, that I have ever experienced. I have had an assortment of new vehicles in the past but I have never met dealerships that scam, lie, fabricate and make excuses as Northridge Toyota. Their service is the WORST by far as their service Tech SERGIO and service manager JOHN and service foreman all make excuses to NOT fix your vehicle under warranty. They make things up as they go along and tell you a different story everytime. Rather than do the right thing and fix your vehicle properly, they give you the run-around everytime. I have had nothing but bad experiences since the first day I stepped onto their property. Please do yourself a huge favor and do not go to this dealership for anything! More

Service Dept. GREAT! I accidently hit a curb coming back from home, and I immediately thought to myself that "I need to get my car serviced." I drove straight to Northridg I accidently hit a curb coming back from home, and I immediately thought to myself that "I need to get my car serviced." I drove straight to Northridge Toyota, and they took my car in, fixed my alignment, and gave me a call to tell me that my car was done (all in less than 2 hours). I highly recommend this dealership - Jim Roberson helped me with my car's service and I thank him for his excellent customer service and for my satisfaction! Thank you! More

I wish there was a negative rating on here! My Husband and I took in our 99 Toyota Pre-Runner to get fixed and Northridge DIDN'T DO WHAT THEY CLAIMED TO DO!!!!! The service department said with everything and I took in our 99 Toyota Pre-Runner to get fixed and Northridge DIDN'T DO WHAT THEY CLAIMED TO DO!!!!! The service department said with everything that we "had" done was like having a brand new engine! Well needless to say our truck is now at another Mechanic getting fixed. So if you want things done go to another Mechanic!!!!! More

I brought my tacoma prerunner in to have work done to it awhile back, and paid over $2500 dollars for the repairs. My truck is now at another dealer, fixing what Northridge was supposed to fix, and now its awhile back, and paid over $2500 dollars for the repairs. My truck is now at another dealer, fixing what Northridge was supposed to fix, and now its costing over $3000 dollars+ to get it done right. Northridge scams people out of money and claims that work was done. It's really sad that being one of the best vehicles on the road, Northridge is ruining the name for other Toyota dealers. It's not right what they are doing and we will be going after them legally and making sure they don't do this again to other people. More

Last year I brought my truck in for repairs and they charged me for a repair they didn't do.(transmission flush) I know this cause I brought my truck in with tranny fluid overfilled. When I got it out I charged me for a repair they didn't do.(transmission flush) I know this cause I brought my truck in with tranny fluid overfilled. When I got it out I checked of out and was still @ same level. Everyone knows don't over fill tranny fluid.it makes the tranny pump work too hard. I had to take it to my transmission Guy and he showed me my transmission filter was not changed.I tried to show Northridge Toyota what I had & they claimed I was b.sing them. I tried to contact Toyota corporate with no luck. 1 year later (almost to the day) I had problems with my truck again, I went back to Northridge tote figuring they could take care of my truck due to it should still be under warranty, I was wrong. They refused to take care of their work again. I tool it to hamer.Toyota and they diagnosed it, turned out 2 of the 4 problems that is wrong with it, is what I had Northridge Toyota do a year ago. Northridge claims that spark plug wires, spark plugs, * coils are good for 30,000 miles. Then tried to say it is more than likely valves .. Be careful of Northridge Toyota. They will rip you off and charge you for work they did not perform. More

What has happened to the service department at Northridge? The happy friendly professional atmosphere has changed. The great employees that I'm used to dealing with are gone. Tony and Tom have mov Northridge? The happy friendly professional atmosphere has changed. The great employees that I'm used to dealing with are gone. Tony and Tom have moved on, bult when I enquired where, no one would say. The prices for service are way up, it takes much longer for service, which is bad if you are waiting, rather than leaving your vehicle.. Cant find anyone to explain the repairs needed, staff is too busy, and the waiting room is full of unhappy customers. Time to find another dealership, north hollywood or Bob Smith? More

the worse service everrrrrrr honda its much better and the people they work there they dont even help u all u can do pay pay pay more and more so for me no more toyota thank u buy a ford its much betterrr the people they work there they dont even help u all u can do pay pay pay more and more so for me no more toyota thank u buy a ford its much betterrrrrrrr and the service manger vary bad too every time i ask him something he says that he dont know thank you More