
Northland Chrysler Jeep Dodge RAM
Oak Park, MI
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I would highly recommend northland Chrysler to all of my fellow Chrysler owners and rate my experience with them a 100%. My service representative Justin was very knowledgeable, helpful, thorough, and profe fellow Chrysler owners and rate my experience with them a 100%. My service representative Justin was very knowledgeable, helpful, thorough, and professional. Without me asking, he completely explained the entire process to me. He Kept me to up to date on what was being fixed, how much my payment would be, and how much time they needed to complete the repairs. I picked my vehicle up and Justin told me to relax for a few moments, my car was ready but they wanted wash it before Releasing it back to me. Mind you, I haven’t had to have my vehicle serviced there in 2 years, that was first time a representative had my car washed before I left. It’s the small things that really count because it shows your focus is on making your customer happy. I got In my car and fell back in love with it! It rides like a champ!!! I’m am completely satisfied with the service and customer service I received. Great Job Northland Chrysler Team especially Justin! Thank you! More
I spent thousands of dollars on my repairs when I received my car back after almost a month later it wasn’t riding right at all and my check engine light was still on they claimed nothing was wrong i received my car back after almost a month later it wasn’t riding right at all and my check engine light was still on they claimed nothing was wrong it was just a sensor…..until it wouldn’t accelerate then all of a sudden I didn’t have ANY TRANS FLUID and the forgot my condenser then I received my car back with no wiper blades and still leaking fluids their response was they didn’t know what happened to my wipers and to monitor the leak (that’s what I paid them for to get rid of the leak) didn’t even offer to replace them until I showed up and acted an xxx….. Females beware I thought taking my car to the dealership would be a trusted source it was everything but I will be getting my car inspected elsewhere to make sure the work they claimed to have done was actually done…… Ain’t no way …..if I couldn’t given this dealership a negative 10 I would…. When I first received my car I gave them an excellent review I take it all back ……they smile in your face take you money and half xxx repair your car while charging you top dollar More