
Northland Chrysler Jeep Dodge RAM
Oak Park, MI
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Everyone I spoke to went out of their way to make sure I was happy with a simple oil change. I was surprised and really liked that my truck was washed when they brought it out to me! was happy with a simple oil change. I was surprised and really liked that my truck was washed when they brought it out to me! More
They got me in and out as fast as they could. Did a great job but I still felt a tad bit rushed, and I wish I never went. The speed almost made me feel cheated or as if I made a mistake buying wh Did a great job but I still felt a tad bit rushed, and I wish I never went. The speed almost made me feel cheated or as if I made a mistake buying when I did. I also think that my appearance is what landed me the “seemingly” least experienced agent. I say seemingly based off of a judgement of age, not service. A case that could also be, due to the time in which I arrived at the shop, them knowing the deal wouldn’t be complete in the time left in their work day. Although the agent went above and beyond in trying to close the sell, a lot of the supposedly hidden displeasure was shown clearly in the agents demeanor, at times throughout the sell. There were times I felt embarrassed and left hanging, unfamiliar with the process of buying a car. I felt like prey and just wanted to escape. I think I’ll be doing online from here on out. At least they clearly show you things like, scratches you may have missed or imperfections in the interior. Here, if you don’t catch it. It’s on you. Also the options seemed extremely limited. More
This is an amazing experience for you if you're interested in purchasing or leasing the staff is amazing thanks again 😀 interested in purchasing or leasing the staff is amazing thanks again 😀 More