
Northland Chrysler Jeep Dodge RAM
Oak Park, MI
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Northland Chrysler provides great service and provided my family and I with a beautiful vehicle that was already on the lot. I'd some up my experience in three words: seamless- professional- timely. family and I with a beautiful vehicle that was already on the lot. I'd some up my experience in three words: seamless- professional- timely. More
I was able to get an appointment within a reasonable time period. My vehicle was checked in promptly. My service advisor, Justin, was great! The service was performed quickly. I will return!!! period. My vehicle was checked in promptly. My service advisor, Justin, was great! The service was performed quickly. I will return!!! More
It is totally insane to ask a person for 1200 dollars as a deposit when they have a warranty on their vehicle. If this is your policy at this dealership it becomes clear why you have a 2 star rating. I’m a deposit when they have a warranty on their vehicle. If this is your policy at this dealership it becomes clear why you have a 2 star rating. I’m sure why you sit in your lavish home in the suburbs the fact that people in the city on a fixed income won’t have 1200 to throw around which is why they pay for extended coverage. More
Jason was super friendly and professional. He answered all my questions, sent me updates throughout the day, and helped solve a problem I've have for a few years that no one else was able to s He answered all my questions, sent me updates throughout the day, and helped solve a problem I've have for a few years that no one else was able to solve. Thank you! More
Wasn’t sure what vehicle I wanted. I was given multiple options and I fell in love with the 2022 Jeep Wrangler. I was able to order my vehicle to my exact specifications and upon arriv I was given multiple options and I fell in love with the 2022 Jeep Wrangler. I was able to order my vehicle to my exact specifications and upon arrival it was exactly what I envisioned! Super shout out to my salesman Walt Mitchell for putting up with ME and ALL my shenanigans! He was very patient, forthcoming on all I needed to know regarding delivery of my vehicle as well as making the transition from my previous vehicle to my new one very easy! Also Dan and Mike for the extra assists when I needed them! More
Very professional and concerned about customer’s needs! My Jeep was delivered as promised. I was disappointed that my car didn’t have a sunroof (I thought it had) I’ve had on my last Jeeps and Journey. My Jeep was delivered as promised. I was disappointed that my car didn’t have a sunroof (I thought it had) I’ve had on my last Jeeps and Journey. I’ll live without it though. I’ll make sure the next time better communication between the sales rep and myself. The Facility and Service area was very clean. More
Rashon is great in the Service Department, he got me in and out. My new 2022 Compass Limited I had just got from salesman Todd Gatewood needed a software update. It was done within a hour and out. My new 2022 Compass Limited I had just got from salesman Todd Gatewood needed a software update. It was done within a hour More