Northland Chrysler Jeep Dodge RAM
Oak Park, MI
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Beware of Quick Lube. Went there this morning at 8:15 am..no line up so got in right away. They offered me breakfast so I accepted that then went inside the dealership t Went there this morning at 8:15 am..no line up so got in right away. They offered me breakfast so I accepted that then went inside the dealership to wait…came back 45 min later to see if they were done…they hadn’t started yet and my truck was angle parked so they could get other vehicles by??? I asked the attendant if they were putting vehicles in front of me for some reason?? She said no, but I was skeptical based on the way the truck was parked and the fact that there was only 1 vehicle in front of me when I got into the bay. She said it would be at least another 45 min to get my “quick” lube done…needless to say I had another appointment so had to leave…thanks for the waste of time! More
How do you spell exceptional service Walt M. & Dan J. 2 names synonymous with a wonderful car buying experience. Thank you for making this experience great & Dan J. 2 names synonymous with a wonderful car buying experience. Thank you for making this experience great More
Walt Mitchell is the best he kept it real and made me feel comfortable about my purchase. He is very personable and I like that and also Sharp representing our Black owned dealership. Everyone in there i feel comfortable about my purchase. He is very personable and I like that and also Sharp representing our Black owned dealership. Everyone in there is representing. More
Service is ok when the work is completed. I came in for brakes, oil change and tire rotation. The brakes were done. I had to ask if they did the oil change because they didn’t replace the win I came in for brakes, oil change and tire rotation. The brakes were done. I had to ask if they did the oil change because they didn’t replace the window sticker. I paid for a tire rotation and that was not completed. The tires were put back in the same position. More
Real Great Dealership staff was nice and friendly supportive to my needs AMF wants especially GARY OKIE I WILL BE PURCHASING ALL OF MY VEHICLES FROM HERE supportive to my needs AMF wants especially GARY OKIE I WILL BE PURCHASING ALL OF MY VEHICLES FROM HERE More
Rashon was great as usual. I can count getting good results and great service.I know that I can count on the service department if and when an issue comes up with any of our car I can count getting good results and great service.I know that I can count on the service department if and when an issue comes up with any of our car s The service team is consistent ..The service area and cashiers in tandem with the service team make for great experience every time.I was so comfortable at my last visit I took a short nap 💤 almost at home in my on den..Thanks Northland Chrysler me and my family really appreciate your service More