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Northland Chrysler Jeep Dodge RAM

Oak Park, MI

4.5
2,508 Reviews

14100 Eight Mile Rd

Oak Park, MI

48237

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Showing 2,508 reviews

September 18, 2022

The customer service was terrible I experienced the disrespect, poor communication, wrong diagnosis. I felt like I was robbed and I don’t recommend anyone to go to the oak park location not even my wor More

by Dash10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Sinishtaj, Mike Williams, Steve Witcher, Eric Bitson, Cullen Conner, Mike Kryska, Joe Rossi , Thurston Simpson
September 17, 2022

Sold me a Lemon brand new truck went out the first week my pregnant daughter was driving it Car shut off while she was driving it More

by garrett_marc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike manager was okay
September 16, 2022

Wonderful customer service everyone was very polite and courteous a please experience wait time was wonderful More

by stb930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
September 16, 2022

First of all, I was happy to know that it's black owned. My salesperson Brenda did and excellent job on customer service. Then the manager Mike Williams worked his magic and I was able to get my vehicle wit More

by DANIELPOUNDS52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Williams, Brenda Thornton
September 15, 2022

Everything is working fine. I wish that I received a call that my truck was finished. More

by eelamin2323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
September 15, 2022

I had to contact my salesman that sold me my car in order to get in touch with the service department. I went for oil change and waited 3 hours. More

by mahuliechristmas84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thurston Simpson
September 15, 2022

Out of visiting 4 different Chrysler Jeep Dodge dealerships, Northland was the most helpful, knowledgeable and welcoming in helping me and my fiance obtain the vehicle that we desired. The entire t More

by Chazio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sinishtaj, Steve Witcher, Dan Jones
September 15, 2022

Very Professional and efficient service department. My oil change and tire rotation was completed earlier than expected. More

by Jasan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rashon Perry
September 15, 2022

I had an awesome experience the staff was professional and friendly. My personal dealer, Daniel Jones Jr. gets 10 stars. More

by LadyD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Witcher, Dan Jones
September 14, 2022

Rochon Perry, the Service Advisor was excellent, everything was done perfectly, exactly as he told me it would be. More

by hwebb78091
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochon Perry
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