Northland Chrysler Jeep Dodge RAM
Oak Park, MI
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The customer service was terrible I experienced the disrespect, poor communication, wrong diagnosis. I felt like I was robbed and I don’t recommend anyone to go to the oak park location not even my wor disrespect, poor communication, wrong diagnosis. I felt like I was robbed and I don’t recommend anyone to go to the oak park location not even my worst enemy. More
First of all, I was happy to know that it's black owned. My salesperson Brenda did and excellent job on customer service. Then the manager Mike Williams worked his magic and I was able to get my vehicle wit My salesperson Brenda did and excellent job on customer service. Then the manager Mike Williams worked his magic and I was able to get my vehicle with no money down. Will recommend to all my friends. More
I had to contact my salesman that sold me my car in order to get in touch with the service department. I went for oil change and waited 3 hours. to get in touch with the service department. I went for oil change and waited 3 hours. More
Out of visiting 4 different Chrysler Jeep Dodge dealerships, Northland was the most helpful, knowledgeable and welcoming in helping me and my fiance obtain the vehicle that we desired. The entire t dealerships, Northland was the most helpful, knowledgeable and welcoming in helping me and my fiance obtain the vehicle that we desired. The entire team from Salesman Dan Jones, to Finance Mgr. Steve Witcher, we were well pleased with the customer service experience and will recommend Northland for our friends and family. They are the template that other Dealerships should follow. More