Northland Chrysler Jeep Dodge RAM
Oak Park, MI
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This dealership will lie to you to get you in the door about the price that you will pay, rates, and terms and what features your vehicle has. Once you show up the finance manager will tell you that the i about the price that you will pay, rates, and terms and what features your vehicle has. Once you show up the finance manager will tell you that the information you were given was incorrect and only he is able to tell you the finance terms. In addition, when the vehicle does not have the features that were told to you, the management team (up to the owner of the dealership) will tell you "tough, that's your car. Deal with it." I will not recommend this dealership to anybody and have filed complaints with the BBB, State of Michigan, and FTC regarding the inaccurate and false representation of the sale of a vehicle. More
Horrible dishonest people in service department. Management does NOT provide adequate supervision which allows the non-management employees to provide VERY POOR SERVICE !! Management does NOT provide adequate supervision which allows the non-management employees to provide VERY POOR SERVICE !! More
Sevice was prompted polite. It’s away great when your service tech s remember your name even though they are serving over people .Travis was great .quick service for my oil chang It’s away great when your service tech s remember your name even though they are serving over people .Travis was great .quick service for my oil change .i stayed with my car had it washed and I made it to work on time More