Northland Chrysler Jeep Dodge RAM
Oak Park, MI
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SCOTT HAS BEEN MY SALESPERSON FOR YEARS I HIGHLY RECOMMEND HIM TO ALL MY FAMILY & FRIENDS HE GOT US A GREAT DEAL ON OUR DODGE RAM TRUCK RECOMMEND HIM TO ALL MY FAMILY & FRIENDS HE GOT US A GREAT DEAL ON OUR DODGE RAM TRUCK More
The good: it appears they fixed the car. I had two issues when I took it in: an engine knock and a heated seat that wasn't working. The rest: 1. They took way too long. I asked when I made the appoi issues when I took it in: an engine knock and a heated seat that wasn't working. The rest: 1. They took way too long. I asked when I made the appointment if they would diagnose it that day because they would need to order parts, and I needed it back in 3 days. They confirmed again when I dropped it off. Yet they didn't order parts for 3 days, and therefore took 2 more days to fix it. When I went to pick it up I started it but it ran super rough with a big red warning message flashing. I brought the service manager out and they had to keep it two more days to fix it that issue. 2. Very poor communication. Their first contact after I dropped it off was a text on day 4 (1 day after I said I needed it back) saying they had ordered the part. When I went to pick it up the first time, the cashier handed me a receipt with nothing to show the work they did. When I asked for something in writing she said she'd have to get it from the service manager and walked out. I followed. She walked up to an office, came out after a minute and walked straight back to the cashier office without saying a word to me. I was forced to hunt down the paper work myself. The service manager handed it to me and started to walk away without explaining what the engine noise was from and how they fixed it. More
I was looking for a Ram and dragged my wife along because she was interested in a Jeep. Found what I liked on the lot and left a message. Pete Soloman called me and he was absolutely awesome! We leased a ne she was interested in a Jeep. Found what I liked on the lot and left a message. Pete Soloman called me and he was absolutely awesome! We leased a new Ram and a Jeep Gladiator. Great experience. We loved Pete....thanks again! More
Horrible experience spoke with team 3 times before leaving, drove 90 minutes to look at car. Got there car was sold sales didn't even know it was sold. Manager screaming behind his desk totally inappr leaving, drove 90 minutes to look at car. Got there car was sold sales didn't even know it was sold. Manager screaming behind his desk totally inappropriately. Place is a dirty More
Another Outstanding Experience, Thanks Yolanda WOW, there is no other place to buy a Dodge. Yolanda and the Sales Team sold us our 2nd Dodge Ram in Two Years. My wife and I are very happy. Out WOW, there is no other place to buy a Dodge. Yolanda and the Sales Team sold us our 2nd Dodge Ram in Two Years. My wife and I are very happy. Outstanding Trade-in Allowance, Outstanding Rebates and we bought our new Big Horn without breaking our piggy bank. Thanks again, we love our 2019 Big Horn. We love Northland Dodge...check them out and ask for YOLANDA More
Brian is a great sales person. He made the whole transaction simple. I will definitely be coming back to see him when my lease is due. transaction simple. I will definitely be coming back to see him when my lease is due. More
This is my first time at the dealership Brian was fantastic went above and beyond the call of duty for me. Bria made it a seamless process fantastic went above and beyond the call of duty for me. Bria made it a seamless process More
Excellent experience while taking ownership of our new vehicle. Brian’s knowledge, information and attention to detail were very much appreciated, and gave us the confidence that our family will be enjoy vehicle. Brian’s knowledge, information and attention to detail were very much appreciated, and gave us the confidence that our family will be enjoying this vehicle for many years to come. More