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Northland Chrysler Jeep Dodge RAM

Oak Park, MI

4.5
2,508 Reviews

14100 Eight Mile Rd

Oak Park, MI

48237

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Showing 2,508 reviews

December 11, 2020

My service today was fast. I was in and out. The waiting area was clean and social distance was in place. The service advisor was nice and he explained everything to me. More

by Ms. V. Osburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Bruyere
Jan 11, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@Ms.V.Osburn thank you for taking the time to post your review of our dealership. We work hard to keep this place clean and safe with social distancing for all of our customers and staff.

December 10, 2020

A Salesman by the name of Henry "Hank" Webb went above and beyond to accommodate me with what I wanted. He did a great job❤ More

by Mrs. Walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry "Hank" Webb
Jan 11, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@Mrs.Walker Hank is a professional. Glad to hear he exceeded your expectations and I'm sure he will continue to in the future.

December 08, 2020

I walked in for first time and randomly met Lawrence Clark for the first time ....perfect salesman . Professional and knowledgeable and not pushy but helpful ...and due to Lawrence credit I closed a nic More

by Ari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence clark
Jan 11, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@Ari thank you for your review. Most of all were excited helping our customers get into their dream cars, no better feeling than that to us. Thanks again

December 03, 2020

Recall for vehicle was not completed. Appointment was made for this almost 2 weeks in advance, which this means I have to reschedule this again. More

by Drobison3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No name
Jan 11, 2021 -

Northland Chrysler Jeep Dodge RAM responded

We apologize we were not able to address your problem promptly. Please call our service Mngr. Jim McCain at 248 398 3510 he would love the opportunity to assist you.

November 28, 2020

They had the car we wanted and worked hard to give us a good price. All of the staff was helpful and courteous and friendly More

by s.duskey
Recommend Dealer
Yes
Employees Worked With
Ken Thomas
Jan 11, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@S.Duskey Great to hear we were helpful and everything worked out. Keep us in mind if you have friends and family looking for a new, used vehicle, service, parts or body shop work.

November 24, 2020

The sales staff is very attention and professional. They also make sure the customers have a plenary understanding of the vehicle purchase process. Good service More

by Omar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Jan 11, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@Omar thank you for the review. Glad we met your expectations.

November 17, 2020

Service department was terrible! I brought my NEW Durango truck in for service on Tuesday, November 3rd for leaking antifreeze. I was told there were no loaner cars then, which was fine. When I called to c More

by Kandise1976
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thurston Simpson
Jan 11, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@Kandise1976 Were sorry you had a bad experience here. Please feel free to contact our service Mngr Jim McCain at 248 398 3510 he would love to hear more so this mistake doesn't happen again to you or another customer and to try to earn your business in the future.

November 03, 2020

Shane was very professional and friendly. I had an overall excellent experience. Thank you Thank you. I will recommend to friends and family. The end More

by Mikabella
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
October 30, 2020

THANK YOU to Brian for all your wonderful assistance in getting me in my new Jeep! Everyone at Northland very pleasant and friendly!! THANK YOU!! More

by drewandmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mejia
October 30, 2020

Really good service and they gave me the best deal for the the truck I wanted. I really enjoyed the hospitality also they gave. I will be coming back soon More

by Gjonathanmarjakaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Clark
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