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Northland Chrysler Jeep Dodge RAM

Oak Park, MI

4.5
2,508 Reviews

14100 Eight Mile Rd

Oak Park, MI

48237

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Showing 2,508 reviews

January 11, 2021

Excellent customer service! I was in to have an oil change and both gentlemen who helped me were wonderful! Even the cashier lady is always a pleasure More

by TAION.GOODE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
Jan 11, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@taion.goode thank you for your time in leaving us feedback on our service. We will continue to work hard for your business.

January 11, 2021

Awesome service great staff. Wouldn't take my vehicle to any other dealer the service it get here is top notch Jim and ryan are awesome More

by lovelychyna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim and Ryan , Thurston Simpson
Jan 11, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@lovelychyna Glad to hear Jim and Ryan in service took great care of you. Thanks for the positive post.

January 11, 2021

They were flexible based on the pandemic. Only 2 areas for improvement: 1) Increase salesperson knowledge of which features are standard on Pacificas. (Specifically, knowing the differences between the A More

by Wyattbeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Conway, Eric Bitson
Jan 11, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@wyattbeyer thank you for taking the time to leave us a review, i will get this in the hands of the appropriate people. Thanks for your business.

January 11, 2021

Gary O and Northland Chrysler Jeep made shopping for a vehicle very easy. The website was up-to-date with new vehicle stock and Gary was able to process all our paperwork and communicated well via phone a More

by bandeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary "Okie" Okerstrom
Jan 11, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@bandeb thanks for the review on Gary Okie and our dealership, We will continue to make the buying process easy and comfortable for our customers.

January 11, 2021

Sales person was nice and professional. He took time to explain the intricate details regarding the technology in my new vehicle. He was also kind enough to help clean out the trunk of the car i was tradin More

by mjacksonbetty
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald McNeal
Jan 11, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@mjacksonbetty Thank you for taking your time to leave a post on our dealership. We care to know what our customers think of us and try to continue to do what they appreciate and improve on any weaknesses. God bless you.

January 11, 2021

Northland Chrysler Dealership is always clean and the staff and service people are phenomenal and respectable. I really appreciate the new seating arrangement since the vivid.The service and professional More

by DEBWHATLEY0304
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sandy in collison shop was professional,polite and business., Thurston Simpson
Jan 11, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@debwhatley0304 Thanks for your positive post and we will continue to do good work for our customers.

January 11, 2021

I had a great experience at the dealership.I will tell all of my friends and co worker to purchase their vehicle from this dealership. More

by adurant32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary "Okie" Okerstrom
Jan 11, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@adurant32 Glad to hear we did our job well and yes please pass along our name and number to all of your friends and family.

January 11, 2021

The gentleman at the service desk very polite he quote me the price for the breaks pads and rotors on how much it would be and I was very please I waited until they got done and it took them no time flat to More

by lmalpress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 11, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@lmalpress Great to hear our service dpt. took care of your needs and your another satisfied customer. We will be here for you next time you need us.

January 11, 2021

I have already submitted a review of the service I received on Thursday January 7, 2021. The service ice was satisfactory. The oil was changed. More

by DIDNTKATYDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not note names of services employees
Jan 11, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@didntkatydo Thank you for your feedback

January 11, 2021

My dealership for life and will always be my dealership because the service is great and the worker and employee are so pleasant and the car salesman are also nice and great absolutely 100% to where I wi More

by 1372mcgee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McCain , Mike Williams, Courtney Vaughn, Brenda Thornton, Rico Scott, Thurston Simpson
Jan 11, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@1372mcgee We're happy to be your dealership for life. Thank you

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