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Northland Chrysler Jeep Dodge RAM

Oak Park, MI

4.5
2,508 Reviews

14100 Eight Mile Rd

Oak Park, MI

48237

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Showing 2,508 reviews

January 12, 2021

The visit to the dealership was great. Everyone was polite and eager to assist with service. Service was completed in a timely fashion and I was immediately notified that my car was ready for pickup. More

by agnesdun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
Jan 14, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@agnesdun We will continue to offer great service, see you on your next visit.

January 12, 2021

This visit was just an oil change. To elaborate on do expect a discount depends on how much work is being done. During this pandemic people like myself aren't working as much so it would be a relief if y More

by melaniebrown1105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
Jan 14, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@melaniebrown1105 we will continue to help and service our community/customers

January 12, 2021

I've always brought my Chrysler 300 to Northland Chrysler and I'll continue to bring my car there. Jim [service mgr.] and the service team has always addressed what-ever the problem needed to be best for ser More

by ronaldharris489
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim/service mgr./Ryan Bruyere
Jan 14, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@ronaldharris489 Thanks for the input. I'll let Jim know to keep up the good work.

January 12, 2021

Great agent engagement..Quick and adept service...Easy Great agent engagement.. Quick and adept service... Easy intake process... Car wash a wonderful surprise service.. I am a very concise rater... More

by lamacats46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
Jan 14, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@lamacats46 we strive for quick professional service

January 12, 2021

The service here is excellent! I won’t take my car anywhere else. Ryan is awesome and answers all my questions, he is friendly and knowledgeable. More

by RIDGEWAYTEGENET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Thurston Simpson
Jan 14, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@Ridgewaytegnet glad our team is performing to your satisfaction #HappyCustomer

January 12, 2021

Good , didn’t have to wait , will come back good service,Will recommend family and friends . Did a good job . And you are convenient close to home. Happy new year More

by Catherine
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
Jan 14, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@Catherine Thank you & Happy New Years to you too

January 12, 2021

I was beyond impressed the staff is very friendly, helpful, informative and professional service EXCELLENT will recommend to friends and family they washed my ca More

by Dedrahc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William in service was so informative,helpful, friendly and professional , Brenda Thornton
Jan 14, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@Dedrahc Thanks for the positive post. The team works hard to please our customers and they'll appreciate the positive feedback.

January 12, 2021

Service was much more efficient and timely with this visit. My service adviser told me when my car had been pulled it to be served and the price he gave was within the quote given. He was very professio More

by minnieautry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
Jan 14, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@minnieautry glad to hear were improving

January 12, 2021

Fast service to update a recall for power train module. It was a sw update to my car. Team is friendly and fast to respond. More

by Ibaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think it was Ryan or Sean
Jan 14, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@Ibaa We appreciate your business.

January 12, 2021

I love this dearlership, friendly and helpful. The staff is courteous,not too long of wait times. Will definitely refer family and friends to location More

by lutherineh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
Jan 14, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@lutherineh Thank you for your business and refer your friends and family we promise to give them the same great service

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