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Northland Chrysler Jeep Dodge RAM

Oak Park, MI

4.5
2,508 Reviews

14100 Eight Mile Rd

Oak Park, MI

48237

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Showing 2,508 reviews

January 14, 2021

First Time Going There For A Recall On My Jeep For What They Call The Death Rattle.. Made An appointment for my recall took off work for my appointment for them to tell me they don’t have My Part in Stock. More

by kado68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
Jan 14, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@kado68 Sorry to hear your still waiting for a fix. Please call the service mngr Jim McCain at 248 398 3510 so he is aware of the situation.

January 14, 2021

Gary okie was my salesman, and he was so helpful with my new truck purchase. This makes 2 trucks that I’ve purchased through him, and my wife leased a keep Cherokee with Gary’s assistance in that transacti More

by Alex O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sinishtaj, Gary "Okie" Okerstrom
January 14, 2021

The last time I received the oil change package it was 4 oil changes. But, when I went purchase another package there were some drastic changes! For instance the price drastically went, as well as you guys More

by desherryltyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
January 14, 2021

The best customer service funny cool staff easy quick in and out service less then 30 minutes even appreciate the free wash and tire rotation More

by robinson.hr30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
January 13, 2021

It was a delight visiting Northland Chrysler Jeep. Gary was a wonderful sales person. Very professional and friendly. Eric, in finance was very nice and explained the documents properly. We appreciate the More

by Vnamou0215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Williams, Eric Bitson, Gary "Okie" Okerstrom
Jan 14, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@Vnamou0215 Glad you are satisfied not only with your new vehicle but also the professional friendly service provided. We look forward to helping you in the future.

January 13, 2021

Great customer service. I can say its been a while since I been to this dealer but things have improve. Service dept has came along way More

by JSTEWART.JR28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
Jan 14, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@Jstewart.Jr28 glad to hear we have improved since we took over the store few years ago.

January 13, 2021

Was very helpful and understand on the way i had to operate on purchasing the vehicle everyone was very professional salesman was great glad I chose you guys More

by Johnwebb001
Recommend Dealer
Yes
Employees Worked With
Eddie Hall 3rd
Jan 14, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@Johnwebb001 Were glad you chose us too. Enjoy your new vehicle.

January 13, 2021

Everything went quickly and the new truck is great! I am recommending this dealership to as many firefighters as I can. The selection was great!!! More

by tagteamdetroit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Porsche’ in service., Ken Thomas, Eric Bitson
Jan 14, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@tagteamdetroit Congrats on the new truck !

January 13, 2021

It was good! They were professional! I was there to get air in my tires and windshield wipers. They checked the tires said there were no leaks. More

by DETROITDUNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
Jan 14, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@DetroitDunson thanks for the info, glad to hear the team is on their j o b

January 13, 2021

Satisfied overall. I thought I was getting vehicle a little cheaper but still pleased. Hopefully I can come back and get a xxxx cat or something even nicer More

by rlawrence125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Webb
Jan 14, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@rlawrence125 Glad you are happy and when you are ready for your next vehicle we will be more than happy to assist you.

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