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Northland Chrysler Jeep Dodge RAM

Oak Park, MI

4.5
2,508 Reviews

14100 Eight Mile Rd

Oak Park, MI

48237

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Showing 2,508 reviews

January 22, 2021

I’ve gotten my truck serviced there before and I felt the employees all over the dealership were all excellent. When I needed another company vehicle, they were the place to go! What a fantastic dealership! More

by tagteamdetroit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Thomas, Eric Bitson
January 22, 2021

PROMPT EFFICIENT AND DRIVEN TOWARDS CUSTOMERS SATISFACTION DURING THE VISIT. REP FOLLOWED UP WITH ME AFTERWARDS, TO ENSURE ALL OF THE REASONS MY VISIT WAS NEEDED HAD BEEN RESOLVED OR ADDRESSED More

by Scamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Lockhart
January 22, 2021

I am a part of a 3rd generation of car owners from this dealership. Because of the service from Jim McClain I stay. He's a five plus More

by CDJACKSON27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with Ryan
January 22, 2021

Jim McCain service manager there for 33 years was the best. Sadly he retired today and will be missed. Excellent service but due to covid the service area is understaffed. If you go there be patient s More

by Durango
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McCain
January 21, 2021

The representative and staff was very professional. Being the first appointment of the morning, waiting time was minimal. After about 45 minutes, we were on our way with a clean vehicle! More

by JORDANJANISE2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Thornton, Thurston Simpson
January 21, 2021

The service department was nice and friendly and went out their way to help it was clean and neat in there I will go back More

by Derrick Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
January 21, 2021

Mr. Walt Mitchell was very patient with us in our journey to buying a car. Through it all he provided us with a great, stress free experience. He also provided us with some pretty cool resources in the proce More

by TESSPYT30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt Mitchell
January 20, 2021

This dealership is great I would not go anywhere else. Dan was a great salesman. And the service center works wonders thank you guys rock More

by cheyennecater3229
Price
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
January 19, 2021

Very pleasant buying experience. This was my first time purchasing from Northland CJDR. I plan on being a return customer. I've been leasing vehicles for about 25 years now. I felt valued as a customer, wh More

by natenick213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bitson, Dan Jones
Jan 19, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@natenick213 We're glad your last purchase with us went well, we appreciate you and your business.

January 19, 2021

I’m receiving very good service at Northland Jeep, it has really turned around from 5 yrs ago, I have a 5th Ave that was purchased from there new in 1992 (75k)miles and I have returned here for servicing More

by JAZZYPW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
Jan 19, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@Jazzypw Glad to hear we have improved our service.

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