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Northland Chrysler Jeep Dodge RAM

Oak Park, MI

4.5
2,508 Reviews

14100 Eight Mile Rd

Oak Park, MI

48237

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Showing 2,508 reviews

January 25, 2021

The service was outstanding. The manager and my sales representative worked closely with me to satisfy my wants and needs in leasing a new Jeep Grand Cherokee. More

by angelagritsas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Soloman , Eric Bitson, Cullen Conner, Brian Mejia
January 25, 2021

Great job. Service was fast and team was friendly. Process too a little to long with processing vehicles in, but after we went super fast More

by msvprl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
January 25, 2021

It was fast and speedy service with great customer service. Very polite and they even sprayed the salt off of my truck. Thank you! Patrice Tinnon More

by Dimples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
January 25, 2021

This ghetto dealership I would not recommend my dog to take the worst car to this dealership. Ron in service has a nasty attitude and rude. My car was there from Dec 28th to Jan 19 had not even look at my More

by ms.gina2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thurston Simpson
Jan 25, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@Ms.Gina2012 we're sorry to hear your last visit here wasn't satisfactory. Please call our Service Mngr. Shane at 248 398 8200 i'm sure he would like to try and help

January 25, 2021

The service and attentiveness at this dealership is top notch. My salesman (Lawrence Clark) is the best salesman I have ever worked with in all my years of car buying More

by marcusparham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Clark , Steve Witcher, Eric Bitson, Cullen Conner, Brian Mejia
January 25, 2021

Very pleased with the service professionals time and follow up my car was clean friendly supportive. Very knowledgeable about the JEEP and gave me tips I wasn't aware of More

by GSIBERT7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
January 25, 2021

Please be advised to whom this may concern I Maxwell Dotson was completely satisfied with the service I received on my visit I have mr. Ryan to thank for that and I will be returning to obtain of the ne More

by Maxfayths
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mister Ryan
January 25, 2021

Always a great visit everyone is always very friendly. I have been coming here for 3 years and never had a bad experience. Everyone is always pleasant and I’m very happy with my experience. More

by robyn.gohagon3698
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William, Thurston Simpson
January 22, 2021

Harry our sales person was exceptional. That is the only positive thing I can say about this dealership. Beyond that, management at Northland demonstrated every negative stereotype of car sales you can thin More

by FormerCustomer
Recommend Dealer
No
Employees Worked With
Harry Kelly (5 stars), Brian Mejia
Jan 22, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@FormerCustomer Please reach out to Sales Manager so we can find out what exactly went wrong and try to address the issue. Your pleased with your salesperson & purchased the vehicle from the dealership still so it could be some misunderstanding that can be cleared up.

January 22, 2021

Very good experience with Northland CDJR. I do not live in area of dealership and traveled past a few order dealership to go there. Good prices and inventory selection made it worth the drive. Quick respo More

by GT.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Thomas, Mike Williams
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