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Northland Chrysler Jeep Dodge RAM

Oak Park, MI

4.5
2,508 Reviews

14100 Eight Mile Rd

Oak Park, MI

48237

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Showing 2,508 reviews

January 26, 2021

I loved the service and my salesman young man Harry Kelly very helpful and catered to me every need would buy again from him. Very upset Harry not on list of employees!!! More

by Glynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Kelly, Eric Bitson
January 26, 2021

Seat had been moved and not returned to original position. Tire pressure info was not reset. Truck had bad smell for 2 days after picking up. More

by KIRTCROCKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
January 26, 2021

Pete Soloman gives good customer service. He’s the Pete Soloman gives good customer service. He’s the salesman that goes above and beyond. He was professional and friendly. He was not a pushy salesma More

by Ann Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Soloman - five stars, Eric Bitson
January 26, 2021

The staff is friendly and welcoming their smiles makes me comfortable. The staff patience is awesome.They response quickly to my questions and if they can’t help me the either find me the answers and someone More

by janeenm85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Jim and Candance
January 26, 2021

Everyone was attentive to what i wanted. I was well pleased with the help on selecting my jeep compass. Patience on showing me most features. I will recommend to all my friends. More

by Yvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter mitchell, Eric Bitson, Brenda Thornton
January 26, 2021

Very professional service provided everytime I come in and friendly, knowledgeable staff. I was getting a recall preformed and they were fast and proficient and I received my vehicle back fast. More

by harris_trina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
January 26, 2021

I was charge for service without being provide with a professional diagnosis in which I pay for. Repeated attempts for some type of compensation from the management without any update. Disappointed... More

by Johnnie Conic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thurston Simpson
Jan 26, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@JohnnieConic Please contact Shane our service Mngr he is willing to help you in any way he can Shane 248 398 8200

January 26, 2021

It was a pleasure being serviced by Northland Chrysler keep. The Technician that helped me with my Uconnect was AWESOME, very knowledgeable and patent. This is the type of customer service everyone shoul More

by WSLSWKENNEDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
January 26, 2021

I had a good experience here. My vehicle had a couple recalls. They took my car in, I should have asked for a loaner but thought it would only take a day. They did arrange for me to get one but I could n More

by jonathan802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan , Thurston Simpson
January 26, 2021

Had an issue with coupon and pricing and service rep gave me unreasonable answers about why I couldn’t use coupon. Then at end of service my pricing was still incorrect More

by bealexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thurston Simpson
Jan 27, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@bealexander Were sorry to hear your last visit here didn't go well. Please contact Shane the service Mngr at 248 398 8200 I'm sure he can help you.

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