Northland Chrysler Jeep Dodge RAM
Oak Park, MI
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I loved the service and my salesman young man Harry Kelly very helpful and catered to me every need would buy again from him. Very upset Harry not on list of employees!!! very helpful and catered to me every need would buy again from him. Very upset Harry not on list of employees!!! More
Seat had been moved and not returned to original position. Tire pressure info was not reset. Truck had bad smell for 2 days after picking up. position. Tire pressure info was not reset. Truck had bad smell for 2 days after picking up. More
Pete Soloman gives good customer service. He’s the Pete Soloman gives good customer service. He’s the salesman that goes above and beyond. He was professional and friendly. He was not a pushy salesma Pete Soloman gives good customer service. He’s the salesman that goes above and beyond. He was professional and friendly. He was not a pushy salesman which I appreciate. Since the pandemic changes things he made sure what you needed in order to have all the paperwork ready to sign when you come in so you had limited exposure in the dealership Pete Soloman gives good customer service. He’s the salesman that goes above and beyond. He was professional and friendly. He was not a pushy salesman which I appreciate. Pete explained the difference features in the vehicle if you’re not familiar. Since the pandemic changes things he made sure what you needed in order to have all the paperwork ready to sign when you come in so you had limited exposure in the dealership. More
The staff is friendly and welcoming their smiles makes me comfortable. The staff patience is awesome.They response quickly to my questions and if they can’t help me the either find me the answers and someone comfortable. The staff patience is awesome.They response quickly to my questions and if they can’t help me the either find me the answers and someone that can. More
Everyone was attentive to what i wanted. I was well pleased with the help on selecting my jeep compass. Patience on showing me most features. I will recommend to all my friends. pleased with the help on selecting my jeep compass. Patience on showing me most features. I will recommend to all my friends. More
Very professional service provided everytime I come in and friendly, knowledgeable staff. I was getting a recall preformed and they were fast and proficient and I received my vehicle back fast. and friendly, knowledgeable staff. I was getting a recall preformed and they were fast and proficient and I received my vehicle back fast. More
I was charge for service without being provide with a professional diagnosis in which I pay for. Repeated attempts for some type of compensation from the management without any update. Disappointed... professional diagnosis in which I pay for. Repeated attempts for some type of compensation from the management without any update. Disappointed... More
It was a pleasure being serviced by Northland Chrysler keep. The Technician that helped me with my Uconnect was AWESOME, very knowledgeable and patent. This is the type of customer service everyone shoul keep. The Technician that helped me with my Uconnect was AWESOME, very knowledgeable and patent. This is the type of customer service everyone should receive. I give him an A. Thanks a More
I had a good experience here. My vehicle had a couple recalls. They took my car in, I should have asked for a loaner but thought it would only take a day. They did arrange for me to get one but I could n recalls. They took my car in, I should have asked for a loaner but thought it would only take a day. They did arrange for me to get one but I could not get it in time. My vehicle was ready the next business day. The people were fair, the guys there did a good job. More
Had an issue with coupon and pricing and service rep gave me unreasonable answers about why I couldn’t use coupon. Then at end of service my pricing was still incorrect me unreasonable answers about why I couldn’t use coupon. Then at end of service my pricing was still incorrect More