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Northland Chrysler Jeep Dodge RAM

Oak Park, MI

4.5
2,508 Reviews

14100 Eight Mile Rd

Oak Park, MI

48237

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Showing 2,508 reviews

January 30, 2021

Everyone is so nice and very helpful. I never have to wait too long for my service to be completed. Thumbs up all the way. More

by Jesse Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
January 29, 2021

I took my Dodge Journey in because it was cutting off while driving. The awesome mechanics found that it was the ignition needed to be replaced. My experience was amazing thank you so much Northland Chry More

by Nette8901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mejia, Thurston Simpson
January 29, 2021

Great service I will recommend to my friends and family everyone there was polite and courteous thank you for washing my vehicle and rotating my tires I really appreciate the service and the quality of wor More

by cryrogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Jones, Gabi Grossbard, Gary "Okie" Okerstrom, Thurston Simpson
January 29, 2021

Not happy about the delay or wait to start working on my van. Over a day before being assigned to a service tech. Dropped van off at 9:30 am (which was scheduled appointment time), Tech did not start worki More

by 2LOIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan
Jan 30, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@2LOIS Sorry to hear your last visit here wasn't better. Please contact our service Mngr Shane @ 248 398 8200

January 29, 2021

The service was professionals responsible thoughtful and your staff was very nice and knowledgeable about the JEEP and type of tires needed. They completed ALL necessary service needed More

by GSIBERT7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
January 28, 2021

I was having issues with my car took it up to the deal shop they told me the problem and took care of it. Great work! More

by mikemaupinjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
January 28, 2021

Great customer service, great atmosphere to conduct business, very helpful staff and informative every step of the process. Everything tmwas ready as soon as arrived. More

by mrblemons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bitson, Dan Jones
January 27, 2021

Efficient and Easy. They took me through the whole process, kept me informed, and got the work done quickly. They were help at drop off and pick up. More

by tegasque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Body shop
January 27, 2021

This was my second time coming there but first time for an oil change the service was excellent and and the personal treatment was great and much appreciated More

by tucker391
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
January 27, 2021

Fast and efficient service from a team that makes you feel like family. The issue with my light was easily identified and fixed. Thank you! More

by ErinK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Burks, Thurston Simpson
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