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Northland Chrysler Jeep Dodge RAM

Oak Park, MI

4.5
2,508 Reviews

14100 Eight Mile Rd

Oak Park, MI

48237

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Showing 2,508 reviews

February 23, 2021

Friendly staff and fast service. Needed a battery which they had available at the dealer. Waiting area was very comfortable and clean. Will go back again More

by sowens1107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
February 23, 2021

I bought my 2020 Jeep Gladiator from Northland but they couldn't rotate my wheels because they didnt have the tool to remove my rims even though they were on there when purchased More

by Deric Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thurston Simpson
Feb 23, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@DericWilson im sorry to hear that..please call the service Mngr Shane at 248 398 8200 im sure he can fix the issue

February 23, 2021

Brought my Jeep Grand Cherokee in due to the engine light coming on. Ryan coordinated service for my Jeep and provided accurate information as to when my Jeep would be ready. I am very satisfied with the ser More

by Nairb11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
February 22, 2021

Ryan serv manager tried... but everything else was terrible!! 2,000 dollars later an didn’t fix my issue. Took it back. Then my Driver side leather seat scratched and scuffed up. They offer to nothi More

by jlogan99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan.. , Thurston Simpson
February 22, 2021

Dan Jones always comes through and is amazing. Thanks Dan for my Jeep. Had to special order my keep and the process was easy and loving my new jeep. More

by ronald.w.lang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Jones
February 22, 2021

Great service friendly service clean facility quick great communications I felt good about bringing vehicle there. I like that had courtesy ride home and pickups More

by davidbrandon78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Cullen Conner
February 22, 2021

I drove up to get my first oil change on my new Dodge Journey. The young man was very pleasant. Service was fast and very efficient in! I was very pleased. More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William(service)
February 22, 2021

Great service I truly appreciate it keep up the good work!!great service again and thank you and a nice day see you soon ok More

by WILLIEBLAKE12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
February 18, 2021

Professional and friendly. Appointment was on time. When over the manufacturers service recommendations. Provide with business cards. Will make an appointment for tire rotation in the near future. More

by Marcia Sanders
Recommend Dealer
Yes
Employees Worked With
W. Lockhart
February 18, 2021

I came in for engine light and by my surprise it was my trans😩 not knowing what to do next Ryan helped figure it out and before I knew it he was giving me a call to say my deductible was 500$ which was ve More

by Jasmine.williams09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
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