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Northland Chrysler Jeep Dodge RAM
Oak Park, MI
2,508 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,508 reviews
Verified Customer
February 27, 2021
Went for an oil change and they told me I had already paid for an tire rotation did I want to use it. The next two days my driveway is fill with spots for oil leaks and my tire light came by on in the sa paid for an tire rotation did I want to use it. The next two days my driveway is fill with spots for oil leaks and my tire light came by on in the same tire. Went back I was told I’ll get another tire rotation free and the oil leak is my cooler oil and that cost $875 to fix. More
by RUNJANRUN
Employees Worked With
Thurston Simpson
February 26, 2021
Brought vehicle in for oil change. Worker left oil on Brought vehicle in for oil change. Worker left oil on driver side door panel and outside door. Didn't let Service manager it was done. Brought vehicle in for oil change. Worker left oil on driver side door panel and outside door. Didn't let Service manager it was done. More
by CLIFFJR2
Employees Worked With
Thurston Simpson
February 25, 2021
Newly renovated customer lounge allows adequate social distance for patrons. Friendly technicians and customer service providers are very professional and attentive to the specific needs on the level of a distance for patrons. Friendly technicians and customer service providers are very professional and attentive to the specific needs on the level of a well trained concierge. Limited waiting with scheduled appointments makes it less stressful to obtain service More
by Jan B
Employees Worked With
Thurston Simpson
February 25, 2021
They were very pleasant and professional. My time was not long I appreciate that. Customer service was very courteous. It was a plus to see my favorite salesperson Hank Webb who is always so helpful and info long I appreciate that. Customer service was very courteous. It was a plus to see my favorite salesperson Hank Webb who is always so helpful and informative More
by anita2871
Employees Worked With
Hank webb, Thurston Simpson
February 25, 2021
Me an my wife came in early in the AM and unfortunately the original dealer didn’t show as scheduled but things happen but another dealer came and took care of us and me and my wife spent 6 hours to find a the original dealer didn’t show as scheduled but things happen but another dealer came and took care of us and me and my wife spent 6 hours to find a deal we liked and the dealer was very very very patient which made it very easy for us to pick a car we anted! More
by Dana Beard Jr
Employees Worked With
Mr. Conway, Eric Bitson
February 24, 2021
The best part of the experience was how Will Lockhart made sure I had a loaner to drive. Very nice young man. I do wish they had washed my vehicle before returning it to me. made sure I had a loaner to drive. Very nice young man. I do wish they had washed my vehicle before returning it to me. More
by Michelle
Employees Worked With
Walt Mitchell
February 24, 2021
Every one was polite, everyone was courteous, they took me in on time and the estimated time they predicted was on time. They found some filters that needed changing. me in on time and the estimated time they predicted was on time. They found some filters that needed changing. More
by Rajohnson36
Employees Worked With
Andy, Thurston Simpson
February 23, 2021
I want to thank Ryan and his team in the service department for the great job done on my 2009 Chrysler Town and Country. Painstaking efforts were taken to find and repair the many problems my van ha department for the great job done on my 2009 Chrysler Town and Country. Painstaking efforts were taken to find and repair the many problems my van had. Now it is riding like new. Thanks, Larry Faulkner More
by FAULKNER5
Employees Worked With
Ryan Breyer , Thurston Simpson
