Back

Northland Chrysler Jeep Dodge RAM

Oak Park, MI

4.5
2,508 Reviews

14100 Eight Mile Rd

Oak Park, MI

48237

Directions

By Type

Showing 2,508 reviews

March 09, 2021

Service was way too long fir an oil change and tire rotation and NO checking in - poor service all the way around - very dissatisfied a More

by DAVIDMICHAELKOWALSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thurston Simpson
Mar 09, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@DavidMichaelKowalski When was this bad service experience ? Thurston worked sales dpt and hasnt worked here in almost a year now. Call the new Service mngr Shane at 248 398 8200 we would love the opportunity to make up for your last experience

March 08, 2021

I had a very pleasant experience with Service when I brought my RAM truck for an oil change. Ryan from the Service Department was courteous and thorough. I am appreciative for Ryan's efforts. I am pl More

by B.FRIEDMAN82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan (From Service Dept.), Thurston Simpson
March 08, 2021

Great experience. Very happy with the vehicle we purchased. Drove off the lot the same day. Only drawback, wait time for paperwork. I Would recommend. More

by Danchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Gatewood
March 08, 2021

Gary Okerstrom really helped me get the Jeep I was exactly looking for. Also he was extremely fast on getting me into a new vehicle! To be honest I couldn’t be more happy with the whole experience! More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary "Okie" Okerstrom
March 07, 2021

Brenda went beyond her duties to work and secure me as a Chrysler customer, so long Chevy,will be referring family and friends to shop Northland Chrysler for a good deal More

by Scott c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Williams, Brenda Thornton
March 06, 2021

The dealership delivered great service again for my vehicle. The only item that was missed w as the fresh hot coffee. Thank you, so much More

by reginald.broner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Witcher, Thurston Simpson
March 05, 2021

Lawrence Clark provided excellent customer service and also went far above and beyond my expectations. It was a absolutely great experience and I'm loving my new Ram! More

by Wge333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Clark
March 05, 2021

Great job in service and sales. They were timely when I brought my car in fir service. Also sakes was courteous honest and responsive. I will return. More

by genaedwards411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
March 05, 2021

This was a simple process with friendly service. I enjoyed my salesman Dan Jones company. He was very knowledgeable. I’ll be back sooner than later. More

by dwandawnwed021415@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bitson, Dan Jones
March 04, 2021

Great service, It was quick, easy, and very family friendly for a first car. Even though I was young they still made sure to get me in a great vehicle!!!! More

by khalilsinclairyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Thomas
...
216
...