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Northland Chrysler Jeep Dodge RAM

Oak Park, MI

4.5
2,508 Reviews

14100 Eight Mile Rd

Oak Park, MI

48237

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Showing 2,508 reviews

March 10, 2021

Everyone was so friendly and willing to help me and answer all of my questions. They took the time to explain so I would understand what was going on with my van. More

by NO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
March 10, 2021

Took 18 minutes to have porter bring my car around after paying for my repair. :( Staff is very friendly and they seem to do a great competent job, especually the cashier. However overall attention to detai More

by WILE1COYOTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Rossi
Mar 18, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@Wile1coyote Sorry it took so long to have your vehicle pulled around by the porter, glad the staff was friendly and we will work on improving

March 10, 2021

Clean courtesy time oriented just an all-around pleasant visit when I do have to go to the dealership and it’s the dealership I choose most of all the dealerships and I recommend it More

by TOLLIVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary "Okie" Okerstrom, Thurston Simpson
March 10, 2021

They covered all my concerns and had my Jeep serviced within a few hours. They cover all my vehicle service needs and fast oil changes. More

by stacyfri1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan in the service department
March 10, 2021

No complaints great customer service very welcoming Ryan went above and beyond to make sure my needs were met got my vehicle in and out.. More

by MARYGRAHAM6244
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
March 10, 2021

Todd is a great sales rep! He gets you exactly what you want and need! Trust his expertise! I am definitely a Highly satisfied customer More

by Tionna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
March 10, 2021

Their communication skills aren’t the best, but they worked with me and got me into a new vehicle. overall i’m satisfied, thank you! More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bitson, Gerald McNeal
March 10, 2021

Brad in the collision shop was excellent kept me informed on what was going on with my vehicle. When he found out I was paying cash and not going through, my insurance company did everything possible to keep More

by Marcel Taylor 0806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
March 10, 2021

Al did a great job with communicating with the process of getting me into a vehicle and all of the staff was friendly. Good job. More

by AMBERLEMONS13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Conway, Eric Bitson
March 10, 2021

The service there is very nice and quick to finish the job. Very polite and well mannered. I would not take my jeep anywhere else. More

by John.Le.sports
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
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