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Northland Chrysler Jeep Dodge RAM

Oak Park, MI

4.5
2,508 Reviews

14100 Eight Mile Rd

Oak Park, MI

48237

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Showing 2,508 reviews

March 24, 2021

Convenient, thorough and efficient. I have been disappointed when going to other dealerships for my car to be serviced in the past but I’m happy with the service they provide. More

by bblegs@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
March 23, 2021

My experience with Northland Jeep overall did display good customer service. All the auto service men were nice and well informed. The vehicle was ready in the quoted time. More

by TISHA1069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
March 23, 2021

Need more perks like loyalty rewards my oil change package is to much now. William did a great job with helping on that Saturday morning. More

by CLEMONSAPRIL_RCTC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William helped me he did a very amazing job got me in and out.
March 22, 2021

William in the service department was extremely nice and made sure to help with any questions that I had. I will definitely be going back for future service of my Jeep. More

by charmaine16_white
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
March 22, 2021

Great customer service , friendly , nice staff , great price .clean waiting area. purchased my truck here and won’t go anywhere else for service no complaints at all More

by JRobertson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan , Thurston Simpson
March 22, 2021

Took my truck in, problem didn’t get fixed. Got my truck back and it got worse only to to take it back and be without any truck for 2 months. Had to pay for my truck note both months without even driving m More

by markyblacc88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Deshawn Rico Scott
Apr 01, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@markyblacc88 sorry to hear things didnt go as well as you had hoped, but glad the supervisor helped get you a loaner when he was made aware of your issue

March 22, 2021

My service guy's name was Will/William. He was professional, informative and I received fast service! I have no complaints, I really appreciated the good customer service #2021 More

by Chrysler owner 😁 #4everLoyal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
March 22, 2021

I am and will continue to be a return customer. everyone is very polite. I got an oil change; and the technician was very informative. More

by G_FATHER_00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
March 22, 2021

Ryan helped us get our transmission fixed and Chrysler to warranty part of it. We were glad to get our vehicle back nice and clean. More

by jchambers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
March 19, 2021

My shifter was broken when I gave them my car and broken when I picked it up they suck and if I coulda gave them a zero I would’ve More

by ASAP.CIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thurston Simpson
Apr 01, 2021 -

Northland Chrysler Jeep Dodge RAM responded

@asap.cia call the service mngr Shane at 248 398 8200 im sure he would like to address your issue

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