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Northland Chrysler Jeep Dodge RAM
Oak Park, MI
2,508 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 27, 2021
They were not on time with what was quoted to me. I had to leave my vehicle for 3 xtra days because they ordered the wrong parts. Everything that I asked to be done they were not able to do even though I w to leave my vehicle for 3 xtra days because they ordered the wrong parts. Everything that I asked to be done they were not able to do even though I was told they could do it. I dropped my truck off with gas when I picked it up it was on E. They also tried to charge me for a service that my warranty had taken care of already. The main issue is not corrected it still has issues. More
by mslashaw
Verified CustomerEmployees Worked With
Eric Bitson, Mike Kryska, Brian Mejia, Joe Rossi , Thurston Simpson
March 26, 2021
Very friendly and professional. The waiting is very clean and cashiers are very courteous. I had a issue one time and they took care of it right away. I don’t take my car anywhere else. and cashiers are very courteous. I had a issue one time and they took care of it right away. I don’t take my car anywhere else. More
by MPoe
Employees Worked With
The comment above is for all service employees, Thurston Simpson
March 26, 2021
The process from beginning to end was great, thank you for servicing my vehicle. Ryan in the service department answered all my questions with awesome feed back for servicing my vehicle. Ryan in the service department answered all my questions with awesome feed back More
by Nicktbenn830
Employees Worked With
Ryan
March 26, 2021
Customer service was awesome. The waiting room was very clean. Not a very long wait. The price has increased for the oil change program significantly! Not to happy about that. clean. Not a very long wait. The price has increased for the oil change program significantly! Not to happy about that. More
by THILLBEATS
Employees Worked With
Don’t know the names.
March 26, 2021
Service was fine but I had to leave the car again after being told it was ready, but it wasn’t. My insurance had to pay for 2 extra days car rental because of it. being told it was ready, but it wasn’t. My insurance had to pay for 2 extra days car rental because of it. More
by msharell73
Employees Worked With
Thurston Simpson
March 25, 2021
I'm please with the friendlyness of the employees. The work was done on the time frame that Ryan said. He also texted me informing me that he's Available should I need anything work was done on the time frame that Ryan said. He also texted me informing me that he's Available should I need anything More
by Wanda Jones
Employees Worked With
Ryan, Thurston Simpson
March 25, 2021
Clean environment. Good communication and service was good and fast. Dropped my car off Monday and picked up Wednesday because I needed a part ordered. good and fast. Dropped my car off Monday and picked up Wednesday because I needed a part ordered. More
by tiannarodnae9
Employees Worked With
Shonda
March 25, 2021
Thank you for your service. I appreciate the work done on my vehicle. I also need more service done to my vehicle but I’ll set up a appointment my vehicle. I also need more service done to my vehicle but I’ll set up a appointment More
by HORACEA.JOHNSON3
Employees Worked With
Thurston Simpson
March 24, 2021
Efficient and fast service.i took my car in for a fan check and ended up needing some recall. Im very pleased and thankful for the repair. check and ended up needing some recall. Im very pleased and thankful for the repair. More
by Sonyahunterguest
Employees Worked With
Thurston Simpson
