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Northland Chrysler Jeep Dodge RAM
Oak Park, MI
2,508 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 29, 2021
Walt was excellent from start to finish!! I appreciate him a whole bunch...considering my situation, he was able to get me into a Jeep. My favorite color too 😍 him a whole bunch...considering my situation, he was able to get me into a Jeep. My favorite color too 😍 More
by LETTA80
Verified CustomerEmployees Worked With
Walter Mitchell 5 stars
March 29, 2021
Good service normally, friendly never have to wait a long time. However attention to detail could be better. For example, I’m normally there for oil changes and when they put the sticker on my windshield t time. However attention to detail could be better. For example, I’m normally there for oil changes and when they put the sticker on my windshield to remind me of my next visit I just about always have to clean my window after because of greasy/oily hands putting the sticker on. There other thing I’ve noticed is they almost never clear the message board in the instrument cluster of reading oil change due, it’s just a few quick pumps of the gas pedal or something similar but those 2 things are very simple and only takes two seconds to correct. Other than that, I have no major complaints. More
by J.HIBBLER
Employees Worked With
Thurston Simpson
March 29, 2021
I had to call everyday to check on the car. It was there for four days and I did not get what I asked for fix. The second day they gave me a price and the fourth day they gave me a even higher price. The for four days and I did not get what I asked for fix. The second day they gave me a price and the fourth day they gave me a even higher price. The car is still not fixed. More
by JUNEPURIFOY
Employees Worked With
Ryan
March 29, 2021
We have lots of choices when buying a car. I'm glad I We have lots of choices when buying a car. I'm glad I chose Northland Chrysler. They gave me a good value on my trade which enabled me to finance We have lots of choices when buying a car. I'm glad I chose Northland Chrysler. They gave me a good value on my trade which enabled me to finance another vehicle. I would highly recommend my friends and family.. plus it was a pleasure working with Mr.Clark, my sales person. More
by Wbd1212
Employees Worked With
Eric Bitson
March 29, 2021
I had the best experience with Northland Chrysler yes I will recommend them to someone who need a car van truck Thankyou Walt Mitchell I’m Happy 😊 will recommend them to someone who need a car van truck Thankyou Walt Mitchell I’m Happy 😊 More
by AMONTGOMERY89
Employees Worked With
Walt Mitchell & Brianna
March 29, 2021
Northland Chrysler Jeep Dodge RAM always shows me perfect customer service and always service my vehicle to the best of their abilities every visit to their facilities. I fully recommend them for service on customer service and always service my vehicle to the best of their abilities every visit to their facilities. I fully recommend them for service on your vehicle. More
by mr.luckyescobar
Employees Worked With
Thurston Simpson
March 29, 2021
Lack of communication with the length of time it actually need it for my vehicle to be serviced my vehicle and I was told two days and I end up having to miss three days of work. There was a huge lack of com need it for my vehicle to be serviced my vehicle and I was told two days and I end up having to miss three days of work. There was a huge lack of communication and I feel that loaner car should be offered if it’s a manufactories repair More
by Msleedn
Employees Worked With
Service dpt
March 29, 2021
I contacted Gary because I was already over miles on my lease. He immediately contacted me with my options and had a new lease vehicle in 3 days. lease. He immediately contacted me with my options and had a new lease vehicle in 3 days. More
by Shayes859
Employees Worked With
Eric Bitson, Gary "Okie" Okerstrom
March 27, 2021
The customer service is great however the wait for an oil change was a bit long (2 hours) and I had to ask them to rinse the car off which I assumed was automatically done change was a bit long (2 hours) and I had to ask them to rinse the car off which I assumed was automatically done More
by queenmcnab123
Employees Worked With
Shalonda , Thurston Simpson
