Northland Chrysler Jeep Dodge RAM
Oak Park, MI
Filter Reviews by Keyword
By Type
Showing 2,508 reviews
Best service good people amazing job fast service professional in their job I like the place professional in their job I like the place More
Purchased vehicle on 10/14/22. The car ended up in service for a high presence of antifreeze smell inside the car service found a radiator hose and thermostat problem on 10/15/22 … The car ended up in service for a high presence of antifreeze smell inside the car service found a radiator hose and thermostat problem on 10/15/22 … got the car back 10/28 and resigned paper work after a error was found on my original contract…. Got a call back that my plate was ready 11/8/22…. My ENGINE BLEW 11/11 … was told the replacement engine would be there 12/6 didn’t happen.. had to wait until 12/24 still no engine it wasn’t until after the new year that they received the part but once replaced they had to replace the thermostat a second time… finally got car back 1/10/23 .. and still having the original issue of Antifreeze smell husband popped the hood it looks like a cracked hose AGAIN and a clip is broken … I’m just tired More
I have handled business with other Jeep dealerships and this particular one was not helpful, I had to tow my car to another dealer to have them fix my jeep. I came here because they were 2 days out in serv this particular one was not helpful, I had to tow my car to another dealer to have them fix my jeep. I came here because they were 2 days out in service but they kept my vehicle for 2 days to tell me they could not work on it due to it being in an accident and no other dealer had had a problem working on my vehicle, I’ve had this truck for 2 years and I would not refer anyone here nor would I be returning More