Northland Chrysler Jeep Dodge RAM

I just encountered one of the best service-experiences at a dealership that I have had in many years. I brought my vehicle to the Northland Chrysler Dodge Jeep dealership with an intermittent brake problem t a dealership that I have had in many years. I brought my vehicle to the Northland Chrysler Dodge Jeep dealership with an intermittent brake problem that only seemed to occur on very hot and humid days.  My wife and I had taken the vehicle to another Chrysler dealership multiple times after this had occurred, however, after inspection on each occasion, we were told that the brakes pads, rotors, caliper, etc. were in good condition and brakes were working fine. This went on for well over nine months at this dealership. I finally decided to take the car to the Northland-Dealership. I was greeted by Jason Horton, the service consultant. I gave him the history of the braking issue, I told him that the calipers were sticking on the left-front wheel when the problem would occur and that it was not occurring at the present time.  Jason said that it would be difficult to diagnose the problem without road-testing the vehicle and suggested that if I was willing to drive the vehicle to try to reproduce the issue and bring it immediately back to the dealership, that he would have his brake-specialist (Sean) take a look at it. After taking Jason's and coming back to the service-center.  I gave Sean the same information that I had given the other dealership and he was very attentive to what I was communicating to him and he was able to determine the root-cause of the issue. The Northland Service Team is now my preferred dealership for service!  More

The service I recently received from Northland Chrysler was excellent, professional and timely. I have zero complaints and I will continue to be a repeat customer. was excellent, professional and timely. I have zero complaints and I will continue to be a repeat customer. More

Very unprofessional and don't take their job's serious! People will lose a lot of unnecessary money dealing with the service department HERE! That's not good People will lose a lot of unnecessary money dealing with the service department HERE! That's not good More

Very nice jobVery friendly Nice people Got my car in Very nice job Very friendly Nice people Got my car in and out done in a reasonable time I would highly recommend they service center Very nice job Very friendly Nice people Got my car in and out done in a reasonable time I would highly recommend they service center More

customer service was excellent service represented me was explain to meawhat had to be repair call and told me it was.ready in an hour. Thank You Shawn explain to meawhat had to be repair call and told me it was.ready in an hour. Thank You Shawn More

I would like to say I greatly appreciate northland jeep your service was excellent. And I would Recommend your service to others i look forward to doing business with you in the future. thank you your service was excellent. And I would Recommend your service to others i look forward to doing business with you in the future. thank you More

This is the best service center ever! The employees are polite, respectful and timely. The mechanics are top notch. I never take my car anywhere else. A special shout out to Jason! He makes sure you are ta polite, respectful and timely. The mechanics are top notch. I never take my car anywhere else. A special shout out to Jason! He makes sure you are taken care of. More

Jason was a great advisor I was serviced promptly upon my arrival. The service was completed in the timeframe quoted. Good experience with your team arrival. The service was completed in the timeframe quoted. Good experience with your team More

I had the best experience at Northland Chrysler. I was worried about getting a vehicle but my sales Rep Glenn did an outstanding job! Thanks worried about getting a vehicle but my sales Rep Glenn did an outstanding job! Thanks More

Lionel was great, the young lady who checked me out not so great! She Never call me back for my vehicle so I end up waiting an additional 30 minutes longer than I should have and then Lionel realize I was so great! She Never call me back for my vehicle so I end up waiting an additional 30 minutes longer than I should have and then Lionel realize I was still waiting and got me out of there More