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Northland Chrysler Jeep Dodge RAM

Oak Park, MI

4.5
2,508 Reviews

14100 Eight Mile Rd

Oak Park, MI

48237

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Showing 2,508 reviews

August 31, 2021

Very nice salesman. Lawrence Clark was good. Unfortunately when we picked up our vehicle he was not there. We didn’t get any questions answered More

by nogain63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Clark , Eric Bitson, Dan Jones
August 30, 2021

Service was nice waiting was to long for a oil change also I was not explained about my car what need to be done like before Thank you More

by mchatman56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
August 30, 2021

My service rep was very nice and updated me as my car was finishing. The oil change was a bit pricey but I feel confident knowing it was done correctly More

by S. Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
August 30, 2021

Seems to be an okay dealership. They get you in and out in a reasonable amount of time if you have an appointment. My only complaint was I don't know what the "27-point" inspection includes and no one told More

by jay.jones323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
August 30, 2021

Staff was friendly but my problem wasn’t fixed and still was charged for service Although Justin deducted some of the cost but my car is still messed up! By them being a Chrysler dearlership I could of swor More

by demetriawestry69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin
August 27, 2021

After nine visits for service to my vehicle, for the same complaints, paying a huge bill, twice, for service to my air conditioning unit, I am a little disappointed. All I want is my vehicle to be fixed More

by michaelthomas659
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager, Thurston Simpson
August 27, 2021

Gary "Okie" Okerstrom and Brian Mejia are by far the two BEST salesmen in the Tri- County area!! I am recommending Northland Chrysler Jeep Dodge Ram dealership to anyone who wants a GREAT deal and WONDERFUL More

by vickileach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Owner. Can't remember his name, Mike Williams, Steve Witcher, Eric Bitson, Brian Mejia, Gary "Okie" Okerstrom
August 27, 2021

Service at this location is usually pretty gd although the timetable for completion it's another thing entirely & can be bit pricey all in all they do excellent work More

by Gucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
August 26, 2021

They were able to schedule my service next day when other dealers said I had to wait two weeks. It was a relief that I did not have to wait that long to get my CSN software update. More

by ralphrulli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
August 26, 2021

Was disappointed that I had track down the status of repairs and that nothing had been started until I asked. The lack of communication and follow up was frustrating More

by Buzz Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I honestly don’t know who I worked with because the person that accepted my vehicle was no longer employed when I called. I’ve since only had text message chats with someone who I’ve never spoken to
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