Northland Chrysler Jeep Dodge RAM

This is a complete dealership that have serviced my truck well. I am a very satisfied customer. well. I am a very satisfied customer. More

The desler ship is always clean and during covid i feel safe going therr When i toke my car in the service i needed was done timely safe going therr When i toke my car in the service i needed was done timely More

My appointment was convenient. The amount of wait time was great compared to visits without an appointment.. I was not happy about the cost and had requested clarification and cost info before my appoin was great compared to visits without an appointment.. I was not happy about the cost and had requested clarification and cost info before my appointment and received none. More

Very friendly and accommodating. Jason, Sean,, and everyone there was so helpful. Shuttle driver was great! everyone there was so helpful. Shuttle driver was great! More

I waited 5 days for an appointment. I brought my car in on time and waited 3 days. No one even looked at the car in that time. I needed the car back, so I took it and made another appointment. I left on time and waited 3 days. No one even looked at the car in that time. I needed the car back, so I took it and made another appointment. I left the car for 3 days again. I called repeatedly and did not get calls back. Finally at the end of the 3rd day, the customer service rep took my call. He was just writing up the quote. It was very high and required 30 days to get parts. They did not try anything to get parts quicker for me. I was told I could come get my car. When I arrived it was still disassembled. I had to wait while a tech was located to put my car back together. This was very frustrating experience. I did not feel valued. My time was not respected. I would not go back to this dealership. More

First of all the show room was very clean. I didn't feel pressure while looking around. He was very patient with me. pressure while looking around. He was very patient with me. More

Did not provide enough info prior to signing my paperwork. Car note too high…unhappy with overall sale. I was told I was putting nothing down, then finance manager stated $500, settled for $250 wh paperwork. Car note too high…unhappy with overall sale. I was told I was putting nothing down, then finance manager stated $500, settled for $250 which I felt went in someone’s pocket. When you already had given $1000 for my trade in. Never was communicated that I would have a $3000 roll over from previous vehicle. I share some of the blame for not demanding answers, after I asked a few times my monthly payment, and not asking about a roll over balance. Brenda was very evasive when it came to those questions. I appreciate her working diligently to get me into my vehicle, but it was so dissatisfying at the end of the sale. More

Receptive to a first time customer. Willingness to explain service options to me as a first time customer to utilize the service department. Waiting time was reasonable. explain service options to me as a first time customer to utilize the service department. Waiting time was reasonable. More

It was awesome everyone did their job and it was a easy fast process. Brenda and her team are the best. I will be back and I will send all of my family and friends. fast process. Brenda and her team are the best. I will be back and I will send all of my family and friends. More

EXCELLENT CUSTOMER SERVICE, THE SERVICE DEPARTMENT ALWAYS GO OVER AND BEYOND WHEN BRINGING MU VEHICLE IN FOR SERVICES, SUPERIOR ACCOMMODATIONS, CLEAN ATMOSPHERE, AND MECHANICS MAKE SURE TO EXPLAIN SERVICES N GO OVER AND BEYOND WHEN BRINGING MU VEHICLE IN FOR SERVICES, SUPERIOR ACCOMMODATIONS, CLEAN ATMOSPHERE, AND MECHANICS MAKE SURE TO EXPLAIN SERVICES NEEDED OR RECOMMENDED TO KEEP MU VEHICLE ON THE ROAD More