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Northland Chrysler Jeep Dodge RAM

Oak Park, MI

4.5
2,508 Reviews

14100 Eight Mile Rd

Oak Park, MI

48237

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Showing 2,508 reviews

October 12, 2021

They kept my car two days later and broke my key not good service left my car dirty More

by Darnlleasterling123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thurston Simpson
October 12, 2021

Great communication and quicker service than expected. You force 15 words so possum wagons squirrel More

by nyrfaniii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
October 12, 2021

The service team was very knowledge and friendly. My vehicle was also serviced very quickly. More

by SATANYA817
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
October 11, 2021

Hi the young man in service department named Jason he was very professional and very knowledgeable of his job he kept me informed how long the procedure was going to take for my vehicle I enjoyed visiting wi More

by HMRUBY15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
October 11, 2021

Customer service was knowledgeable and friendly. They accomodated me by holding my vehicle until i was off on the weekend so i wouldnt have to miss work More

by Dewaynec3584
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
October 11, 2021

Jason was super nice and professional. Also Northland your other employees were nice as well. More

by NATARAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Thornton
October 11, 2021

Jason in the service department was very helpful during this process., and helped resolve my issues. More

by taithomas08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
October 08, 2021

Service was wonderful and my salesman is amazing made me feel comfortable will spread the word More

by niccolleparks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald McNeal
October 08, 2021

Great service center I always go to Jason he hasn’t let me down yet. I was kept in the loop throughout the whole process and they were able to do it in a shorter time then expected. More

by jmberberian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
October 08, 2021

Lack customer service contact skills. Servic lasted 3weeks. Diagnose Parts purchased for service never worked. More

by candi32003
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason and Shaun
Oct 08, 2021 -

candi32003 responded

I feel that a thorough diagnosis should b made bfore u ask a customer to purchase a part for repair & your not certain that is the right part. I purchase 2 parts none work& the 3rd part i could not afford. They depleted my funds buying the other parts

Oct 08, 2021 -

candi32003 responded

all of these items dont work, clicker 4door, my radio, cd player, cassette player, lights inside, power outlets, & (my gas gage and cluster which was working when i brought my car in). My car is worst off then when i brought in. Still getting No fuse error message.

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