Back

Northland Chrysler Jeep Dodge RAM

Oak Park, MI

4.5
2,508 Reviews

14100 Eight Mile Rd

Oak Park, MI

48237

Directions

By Type

Showing 2,508 reviews

February 02, 2022

Had my 2022 Ram in for 4 different problems and not one of the got resolved. The technicians told me that it's the way the vehicle was make and there isn't a fix yet. I am retired from Chrysler Engineerin More

by rbarnauskas
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thurston Simpson
February 02, 2022

Our Good experience started with Walt Mitchell, he is so compassionate about our needs. Also Jason in the Service Department was so amazing downright, remarkable, considerate. He educated us on the repair More

by CAROL_HALL08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Will, Thurston Simpson
February 01, 2022

I came for service on my pacific and was greeted by Jason in the service department he was very welcoming and directed me to what I needed to do being it was my first time at this dealership that made me fee More

by drsnorman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I went to service department
February 01, 2022

Good customer service and communication. Was keep up to date on the progress of service. More

by brianannekelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
January 31, 2022

Able to fit me in at the last minute to have my vehicle serviced. Friendly and professional More

by CHARICHANEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason in service , Thurston Simpson
January 31, 2022

Justin was very kind and helpful in helping me get my car fixed thanks again More

by Carolyn Foster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
January 31, 2022

Excellent customer service! Walt Mitchell helped me get into a vehicle smoothly and quick ! Thanks for everything! More

by Trina L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Mitchell
January 31, 2022

Solid service center. Communication on time frame understandable due to the pandemic situation. Would return for service. More

by eljames806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
January 30, 2022

They were very sweet and helpful. Everything went smooth and fairly quickly. And washed my truck better than the car wash. More

by melodyjolly19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Simpson
January 29, 2022

Everyone up front were great. From gary okie in sales to the young lady with the closing were very professional. But I hope to have better luck with the service department. Very unhappy from last jeep More

by WHYZEEA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "Okie" Okerstrom
...
113
...