Northland Chrysler Jeep Dodge RAM

They're timelyand efficient in their service department. I appreciate their understanding of my time. I appreciate their understanding of my time. More

Quick and effective auto service! Definitely would recommend Northland Chrysler Dodge Jeep to friends and family! Definitely would recommend Northland Chrysler Dodge Jeep to friends and family! More

My First time visiting I was impressed on how professional everyone was and they made me feel welcome professional everyone was and they made me feel welcome More

To Who it may concern I took my Jeep in to Northland Chrysler jeep dodge for service December 29 stating I heard a ticking noise in the engine I was told it was my rocker arms and my crankshaft upon fur Chrysler jeep dodge for service December 29 stating I heard a ticking noise in the engine I was told it was my rocker arms and my crankshaft upon further investigation I found it there was a common problem with that engine with the rock arms and if not addressed soon enough it would mess with the Kranks chef mind you I have a Mopar extended warranty so I said fix it with a $200 deductible fine no problem they fix it and have it back to me in less than two days fantastic I get home two days later i notice it’s leaking oil in my driveway never had any oil leaks for the length of the vehicle five-year-old vehicle Jeep Grand Cherokee so I called dealership I say bring it back I take it back a day later I talked to the service agent Who knows me from me doing business regularly with them he tell me they check it out is the oil housing which sits right between the roc arms and the crankshaft they fix it they tell me another $200 deductible I said while I haven’t had any more problems before with oil leaking this is a new case OK so upon checking with other dealerships one in Michigan one in Florida they both tell that’s a known issue when you have been working around him crankshaft and rock alarms also check with Mopar’s extended warranty where you don’t have to pay the deductible if there’s a part failure or poor workmanship i’ll go back to the service agent he tells me he tried to asked to waive it since it’s been less than a week then the service manager tells me he tried to talk to Mopar Warranty and they denied it I go to the general manager of Northland Chrysler Dodge he tell me if the service manager willing to waive it no problem Service manager once again tells me is Mopar Warranty I’m paying Mopar warranty tell me no the moneys going to Northland Chrysler Dodge they had their money so long story there should’ve never been another case here I been patronizing this dealership for five years the only black owned dealership in Michigan nothing but raving reviews and this is how I get treated so I had to pay the additional $200 plus they change my oil and put conventional mean I put synthetic blend in my car from the first day I purchased it so I had to pay additional $45 oil change so no I’m a little disappointed with Service this time More

They were nice very quick and have lots of respect for me would recommend my second vehicle here would recommend my second vehicle here More

Northland Chrysler body shop is the real deal. My car looks just like it looked when I first bought it. I'm very pleased!!! My car looks just like it looked when I first bought it. I'm very pleased!!! More

Fast friendly service they took care of everything I needed and wanted was in and out needed and wanted was in and out More

Excellent service, prompt responses and very informative throughout the purchase process. Will recommend to friends and family. throughout the purchase process. Will recommend to friends and family. More

Pete Soloman was awesome from beginning to end. He made me feel extremely comfortable, he’s also knowledge with a great sense of humor. I would recommend him to all my family and friends. I pulled off in a me feel extremely comfortable, he’s also knowledge with a great sense of humor. I would recommend him to all my family and friends. I pulled off in a 2022 Jeep Compass More

Pete Soloman is a great salesman he got me what I wanted and worked with me through all of my questions and worked with me through all of my questions More