Northland Chevrolet

Wonderful experience This was the first time I have bought a vehicle from a dealer, so I was hesitant. I initially went through Capital One but Northland offered a better This was the first time I have bought a vehicle from a dealer, so I was hesitant. I initially went through Capital One but Northland offered a better deal. I am now the owner of my first new car and will continue my business with them! Thank you Northland Chevrolet for making it an enjoyable experience! More

Great experience It was a great experience compared to other dealerships in the past! Very attentive, listening to what we want. Only disappointment is empty gas tank It was a great experience compared to other dealerships in the past! Very attentive, listening to what we want. Only disappointment is empty gas tank- which I would think they would completely fill it up when you purchase! But that could have been a miscommunication on our end as well. I would just think it's a standard process. More

Impressive I was very impressed by the service when I first pulled up on the lot. The sales consultant Adam Radosevich welcomed me with a smile and sincerety. He I was very impressed by the service when I first pulled up on the lot. The sales consultant Adam Radosevich welcomed me with a smile and sincerety. He was professional in every aspect and knowledgeable about the car I was interested in. My appointment the next day was everything it should be, at a business. Especially timely. Again greeted me with a smile and it seemed as though he ran to keep me interested and I was his focus. The other staff around me was up beat and friendly. Very efficient. I have purchased other vehicles at other local businesses and never has anyone treated me with the respect, as Northland Chevrolet staff did. I wasn't just another number. Northland Chevrolet will always be my first stop and I am dedicated on passing on how I am sincerely impressed. Thank you More

Above and Beyond Satisfaction Adam and the whole team here went above and beyond to help me get into a safe vehicle for my kids! They never gave up and if it wasn't for their effor Adam and the whole team here went above and beyond to help me get into a safe vehicle for my kids! They never gave up and if it wasn't for their efforts I wouldn't own the best minivan around!!! More

Warmly welcomed at the door, professional staff Everyone was professional and knew the product and spent time explaining everything the warm welcome and greeted us at the door, I felt our salesperso Everyone was professional and knew the product and spent time explaining everything the warm welcome and greeted us at the door, I felt our salesperson was sincere and honest and was someone we felt comfortable with. He went through all details More

Great experience, very helpful, very positive! I appreciated the help and guidance from a great staff all the way from my initial test drive to the time of purchase. I never felt like I was pushed I appreciated the help and guidance from a great staff all the way from my initial test drive to the time of purchase. I never felt like I was pushed in anyway to purchase a truck I wasn't 100% comfortable with. I am very happy with my purchase and look forward to driving my new chevy for many years! More

First car, problems before I even received license plate! This is my first car. I'm a college student. Nothing like a dealer taking advantage any way they can. TERRIBLE SERVICE, both from the service depart This is my first car. I'm a college student. Nothing like a dealer taking advantage any way they can. TERRIBLE SERVICE, both from the service department AND from sales. Check engine light came on, had to get my license plate from them and another item fixed that was agreed to in the purchase, so I asked them to check this when I brought it in. Filled up with gas on my way there, noticed the gas cap had been loose so I tightened it. The check engine light did not come back on when I started it up. When I brought it in I explained that and they said they still wanted to check it out. They came back saying "the seal on your gas cap is bad, you are going to need a new one for $20". The charge was $100 for the diagnostics (!!!) to tell them the gas cap was "bad", plus the $20 for the cap. I complained but they wouldn't do anything about it. I was so flustered I drove away without checking, got 10 miles away and noticed they didn't put my license plate on so I had to drive back. I talked to my original sales person (Adam) and he had the gall to tell me 1. he couldn't do anything and 2. "They can't cover anything [parts] because we don't know how you drive." when I pointed out that my driving wouldn't create a bad gas cap seal not to mention the excessive $100 diagnostics charge his comment was "our mechanics still need to get paid" and "I wish we could make everyone perfectly happy, but we can't." What a crock. I would NEVER purchase from them knowing this is how they treat their new customers. OH, and they tried to use the line "we're just a small dealership so we can't afford to do what some of the big guys can do" .. yeah, they're part of the Sonju, Northstar Ford, ... and I forget, there are two others. they are NOT a small dealer. Liars and cheats. More

Purchased used 2011 Escalade Rob G is a decent young man and I appreciate him dealing with me for the past 3 vehicles I purchased from Northland. It's great to have mutual respect Rob G is a decent young man and I appreciate him dealing with me for the past 3 vehicles I purchased from Northland. It's great to have mutual respect and to have a person understand I'm only interested in what I ask about, nothing more. The continuity in doing business with the same person makes it much more effective and a lot less time consuming. More

It was wonderful Rob was very helpful I would recommend him to anyone. He made sure my needs and wants were met. He even stayed late to finish up the deal. Rob was very helpful I would recommend him to anyone. He made sure my needs and wants were met. He even stayed late to finish up the deal. More

Awesome Great experience, sales men are so cheesy and I can smell them before I see them. Not the case at Northland Chev just nice guys and gals trying to hel Great experience, sales men are so cheesy and I can smell them before I see them. Not the case at Northland Chev just nice guys and gals trying to help .... More