Northland Chevrolet

By far the best customer service I have ever experienced at a GM Dealership. From the initial call to picking my truck up after having it serviced, you are by far the best I have ever dealt with. Whitney wa at a GM Dealership. From the initial call to picking my truck up after having it serviced, you are by far the best I have ever dealt with. Whitney was beyond helpful, acknowledgeable, and friendly as a frontline worker. More

Ken was very friendly, helpful, and helped me find the right vehicle for us. Overall, a very pleasant experience! right vehicle for us. Overall, a very pleasant experience! More

Bright my truck in for a factory recall. Parts came in and my work was scheduled quickly. Parts came in and my work was scheduled quickly. More

Great staff, great vehicles to choose from and all around great customer service. I didn't purchase the vehicle I intended to buy originally because Ken found me an even better deal and a vehicle that fit my great customer service. I didn't purchase the vehicle I intended to buy originally because Ken found me an even better deal and a vehicle that fit my needs even better. More

Ken and everyone at Northland Chevrolet were very helpful, friendly and answered all the questions I had. helpful, friendly and answered all the questions I had. More

We have purchased two vehicles from them. I find them easy to work with and helpful. The service department strives for excellence and I’ve seen this through the ease of scheduling, good comm I find them easy to work with and helpful. The service department strives for excellence and I’ve seen this through the ease of scheduling, good communication, solid work, and authentic friendly staff. We will continue to go back. More

I have bought my last four vehicles from Northland Chevrolet because they have always been fast and friendly. I walk in and say I want this truck and this is what I will pay, and for my trade in I wan Chevrolet because they have always been fast and friendly. I walk in and say I want this truck and this is what I will pay, and for my trade in I want this much and wont take under this much. Each and every time I've purchased a vehicle my needs and expectations have been met. More

We bought a 2013 Dodge Caravan from them for $7,000, and instantly had problems. It started immediately when I discovered there was no AC. Then, at week 3, we discovered that the struts were snapped and the instantly had problems. It started immediately when I discovered there was no AC. Then, at week 3, we discovered that the struts were snapped and the brakes were only paper thin and about to break, so we had to get that fixed. We talked to them and after a lot of back and forth and pressing on them hard about this, they agreed to fix them, despite our asking to be put into a different car. We expressed then that it seemed like an illegal practice to sell a car in this condition without disclosing it or fixing the problems (since they were dangerous problems rather than just a cruddy car). 2 months later, the car broke down while driving it due to a bad alternator. 2 months after that, it overheated and we were once again stranded on the side of the road. After getting that fixed, it overheated again and I was stranded - AGAIN! That's when we were informed that it had a broken head gasket and the whole engine was shot, so the car is complete trash: only 7+ months after I bought this worthless thing. I would NEVER buy from them. They took advantage of a young guy who came to them after 2 previous cars crapped out within a month or 2 of having them, and desperately needed a reliable car. This was expressed multiple times: we need a reliable car. Instead of being honest and telling us that they didn't have a reliable car in our price range so we could go somewhere else, they brought us a car that was only worth $2000 (at best) and sold it to me for $7000+ at a 25% interest rate. Here I am 7+ months later of payments where 80% was going to interest and I still owe almost $7000, despite putting $1500 down. I don't know how that's possible, but now I have a worthless car with a bad engine, no trade in value on it and I can't even get $300 for junking it. I've been trying to reach the sales manager, Joe, for months about the warranty. I have left multiple messages and he refuses to call me back. AVOID THIS PLACE LIKE THE PLAGUE!!! THEY WILL TAKE ADVANTAGE OF YOU and rip you off!!!!!! More

Did not feel pressured to purchase, salesman was very knowledgeable regarding inventory, options and product available. Efficient process for purchase process and finance options. knowledgeable regarding inventory, options and product available. Efficient process for purchase process and finance options. More

Fast and reliable service with as promised wait times. Everyone was friendly and the waiting room was nice and clean. Everyone was friendly and the waiting room was nice and clean. More