Northland Chevrolet

No Communication Between Sales Reps I had a Sales Rep looking for a car for me to get in from auction and it came in on a Thursday (After waiting for 2 weeks) they rushed to wash it and I had a Sales Rep looking for a car for me to get in from auction and it came in on a Thursday (After waiting for 2 weeks) they rushed to wash it and she emailed me pictures of it late Friday afternoon and I had an appointment on Saturday morning at 8:30am as soon as they opened and another sales rep was there to assist us and he actually sold the vehicle on Friday night before I even got to see the vehicle so after driving an hour and a half we were pretty upset! They ended up giving us a better price on another vehicle. We were there from 8:30am-3:00pm wasted our entire day to drive and purchase one vehicle. After they gave us an extremely poor trade in offer on our current vehicle I asked for my keys back and they wouldn't give them back after asking 3 times. They came back with a third offer and told us that they wouldn't even keep our vehicle on their lot to sell because it wasn't worth it. However prior to driving an hour and a half the sales rep that was emailing me for two weeks had told us that our vehicle is "EXACTLY WHAT THEY WANTED TO SELL ON THEIR LOT"......LIES!! Before heading out to leave the new car was at 1/8th of a tank of gas and they gave us $10 which doesn't go very far!!! No car washes, no oil changes, we got 2 chevy bowtie key chains!!!! Wooohoo.....So for wasting our time and selling the vehicle out from under us we got a whopping two key chains....... Everything was super slow in the process.The only quick process was working with Roberto when signing our paperwork! Thanks Roberto for all of your hard work. As for the rest COMMUNICATION IS KEY!!! Would never go back More

Nortland Chevrolet car purchase Adam,Ryan and Dan all great to work with for my car buying experience! They do all they can to make sure that you are 100% satisfied an Adam was very Adam,Ryan and Dan all great to work with for my car buying experience! They do all they can to make sure that you are 100% satisfied an Adam was very good at follow up calls. Would buy fron this dealership again. Tom More

Ford f-150 I am really happy with the truck so far. The salesmen were excellent with helping me with my needs on what I was looking for! I am really happy with the truck so far. The salesmen were excellent with helping me with my needs on what I was looking for! More

Love leasing my Equinox All Of the people working were great and so kind. They were ok with our children being there, the had a lot of information for us, and listened to ev All Of the people working were great and so kind. They were ok with our children being there, the had a lot of information for us, and listened to everything we wanted in a new vehicle. I loved my experience and will be sticking with Northland Chevrolet! More

Poor return experience The overall service while making the purchase was fine returning to the dealership after making the purchase was as if I did not exist. Most likely wi The overall service while making the purchase was fine returning to the dealership after making the purchase was as if I did not exist. Most likely will not make another purchase at this dealership More

Fantastic Service! Everyone was very accommodating and friendly. The service and atmosphere was very professional and my salesman was great! They were available and will Everyone was very accommodating and friendly. The service and atmosphere was very professional and my salesman was great! They were available and willing to answer any and all of my questions and made sure my vehicle was a perfect fit for me. I will definitely recommend to anyone that I know who is looking for a new or used vehicle. More

No hassle, no pressure. Just what we were looking for! I'm very happy with our car buying experience. We were open to a few different options, but found what we were looking for right off the bat. Everyo I'm very happy with our car buying experience. We were open to a few different options, but found what we were looking for right off the bat. Everyone was very helpful and we felt no pressure to hurry or make a quick decision. Thank you! Glen & Terrie Gilderman More

Quick & Easy Came in knowing exactly what I wanted and they made it happen. Had to get the car from another dealership, and they went the extra mile to do so. Came in knowing exactly what I wanted and they made it happen. Had to get the car from another dealership, and they went the extra mile to do so. More

Good Experience The staff was very friendly and helpful. We will be back for service on our new Silverado, and I would recommend this dealership to others. The staff was very friendly and helpful. We will be back for service on our new Silverado, and I would recommend this dealership to others. More

"Very smooth transaction" Staff was very easy to deal with,Robert,Adam,Dan and Roberto all very personable.But I did have to wait quite a while to sign papers--they were busy.A Staff was very easy to deal with,Robert,Adam,Dan and Roberto all very personable.But I did have to wait quite a while to sign papers--they were busy.Another great thing about these guys is they aren't yelling at us in their TV and radio ads like some other dealerships do.I highly recommend Northland Chev.! More