Northland Chevrolet
Superior, WI
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The communication with the service department is very POOR. They sent me a text saying that if i had any questions throughout the day to text. After multiple texts with no reply, I called 3 times and no POOR. They sent me a text saying that if i had any questions throughout the day to text. After multiple texts with no reply, I called 3 times and no one would pick up the phone. I dropped vehicle off at 07:30 and i needed an approximate time it would be done so I could arrange a ride to pick it up. Finally at 15:30 they called to tell me it was done, not 1 curtesy call or text the whole time. I am very disappointed in the quality of professionalism and curtesy shown by Northland and i will defiantly be seeking other places for my service. More
First talked with chase on Tuesday gave my friend a call and Ryan Carlson took time to come meet with us and was able to get me in to this perfect truck. Super easy and Steve was great thank you Northland C and Ryan Carlson took time to come meet with us and was able to get me in to this perfect truck. Super easy and Steve was great thank you Northland Chevrolet. More
Brought my vehicle in for an oil change. Took well over an hour to complete. Asked if the tires were rotated as it did not state on the work order they were. Service employee said they we Took well over an hour to complete. Asked if the tires were rotated as it did not state on the work order they were. Service employee said they were but when I got home they weren't. More
Great hospitality. Great service everyone friendly clean environment recommend in future would absolutely visit again Great service everyone friendly clean environment recommend in future would absolutely visit again More