Northgate Ford
Cincinnati, OH
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New Ford F-150 I had a great experience at Northgate Ford. This wast second time purchasing a vehicle from this dealership. The dealership was clean and the employee I had a great experience at Northgate Ford. This wast second time purchasing a vehicle from this dealership. The dealership was clean and the employees were friendly and attentive. Jason Robb was my salesman and I couldn’t have been happier with the service I received. Jason was very professional. I will definitely be purchasing my next vehicle from Northgate Ford. Other dealership would have an easier time selling vehicles if they treated their customers like Northgate Ford does. More
Chevy Tahoe Paul was absolutely PHENOMENAL! He was charming and personable. He involved us throughout the entire vehicle buying process and made us feel like our Paul was absolutely PHENOMENAL! He was charming and personable. He involved us throughout the entire vehicle buying process and made us feel like our needs mattered. He went above and beyond for us. I have never had such a pleasant experience buying a car! Best service and best dealer ever! More
Best Customer Service Ever Saw a car listed on the internet at this dealership. Stopped in and was introduced to Paul Knighten. He had the car brought around and opened all the Saw a car listed on the internet at this dealership. Stopped in and was introduced to Paul Knighten. He had the car brought around and opened all the doors, hood, trunk for me to inspect. He gave me time to look the car over without hovering over me. We went for a test drive and had a great rapport. Paul made the car-buying experience the best I ever encountered. He didn't pressure me to make a decision I wasn't comfortable with. He also was very patient with my impatient husband. Paul went above and beyond what I expected, even presented my husband with a Ford hat.( My husband kept saying he wanted one). If I'm in need of another car/truck, my first stop will be at Northgate Ford and ask for Paul! More
Unhappy to say the least. Was lied to about the quality of a vehicle after telling them I was 2 hours away and didnt want to waste the time. It took 5 min to find large dings Was lied to about the quality of a vehicle after telling them I was 2 hours away and didnt want to waste the time. It took 5 min to find large dings I was told weren't there. Just tried to get us up there to push a xxx on us. We left empty handed and I will NEVER! waste my time on this shady staff again. More
UPDATE on my review from June 2018, found below** EDIT: Cheryll Hendrickson, the General Manager, has been VERY helpful since becoming involved in the situation. She is taking care of the damage, and EDIT: Cheryll Hendrickson, the General Manager, has been VERY helpful since becoming involved in the situation. She is taking care of the damage, and has already gotten me the code to my door. I would recommend dealing with Cheryll if you have any issues. I would still suggest potential customers avoid working with Andre Singleton. Ask for another sales person for a potentially more honest experience. More
Excellent service Paul Knighten was awesome very friendly, helpful, and a great saleman. I would recommend this dealership very highly. Great experience overall. If I Paul Knighten was awesome very friendly, helpful, and a great saleman. I would recommend this dealership very highly. Great experience overall. If I buy another vehicle I will definitely check with them first. More
Paul and Ben were fantastic Paul Knighton was a great salesman finding exactly what i wanted. Then quickly realizing exactly what i wanted was slightly out of my budget Paul and Paul Knighton was a great salesman finding exactly what i wanted. Then quickly realizing exactly what i wanted was slightly out of my budget Paul and Ben quickly found something that was reasonable fit my needs (and then some) but most importantly my budget. I love my 2015 Mustang. More
Excellent Service! I had an amazing visit with Paul Knighten! I had a horrible experience previously (Kings Kia) and Paul turned it around for me and I'm extremely plea I had an amazing visit with Paul Knighten! I had a horrible experience previously (Kings Kia) and Paul turned it around for me and I'm extremely pleased. As a woman and being young, it can sometimes be difficult when trying to purchase a new vehicle with not being taken seriously. He took the time to listen to my needs and wants and honestly exceeded my expectations in car salesmen (they tend to have rough reputations))! I highly recommend coming to Northgate Ford and meeting with Paul! More
"Extraordinary" Extraordinary is how I would explain my visit at Northgate Ford. Paul Knighten nothing less than the best. I am very pleased and glad to have met Paul Extraordinary is how I would explain my visit at Northgate Ford. Paul Knighten nothing less than the best. I am very pleased and glad to have met Paul. Excellent at what he does, kind and patient as well as very personable. I highly recommend contacting Paul at Northgate Ford. Northgate Ford is now my "Go To" dealership! Thank you Northgate Ford! More
Great! I appreciate Dan Mercurio for having an awsome conversation with my mother in law because it made my experience fantastic! And he did awesome job I appreciate Dan Mercurio for having an awsome conversation with my mother in law because it made my experience fantastic! And he did awesome job More