Northgate Ford
Cincinnati, OH
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Excellent Customer Ecperience Mike was able to help me build the truck I wanted and then source the truck. Northgate worked with the dealership where the truck was located, drove i Mike was able to help me build the truck I wanted and then source the truck. Northgate worked with the dealership where the truck was located, drove it in, Rhino-lined and Ziebarted my truck in less than a week. At the other dealership I'd still be waiting for someone to notice I was there! More
Excellent customer service. After shopping at another dealership Northgate Ford had the most pleasant atmosphere and felt no pressure. The staff was extremely friendly. Mike Ger After shopping at another dealership Northgate Ford had the most pleasant atmosphere and felt no pressure. The staff was extremely friendly. Mike Gerrein was the most dedicated and friendly salesman I have ever had the experience dealing with. He stayed hours past his shift making sure I was taken care of and going over the many features on the vehicle. Northgate Ford is extremely lucky to have him on their team. I will definitely recommend Mike and Northgate Ford. Thank you for an awesome experience.. More
Bad experience! We took our car up to Northgate Ford (8/26/19) to the service department and they called us back the very next day to say they "couldn't find anything We took our car up to Northgate Ford (8/26/19) to the service department and they called us back the very next day to say they "couldn't find anything wrong with it" and that we could come get it, when we came and picked it up (8/27/2019) not only was the car still doing the same thing it was that caused us to bring it in but the car was a MESS! There was mail opened, I had a voided check on my mirror vizor that was thrown in the back, everything from the middle and glove compartment was thrown everywhere, the items on the door were tossed on the floor and seriously much more to write! To say I'm pissed is an under statement!! I trusted Northgate Ford with our ONLY car and I am in shock that not only did we get our car back with the SAME issue but ESPECIALLY the condition of the car. This is unacceptable Northgate Ford, and I want answers! Nobody should entrust a dealership with their vehicle just to have this experience. I called and left a message and hope to hear from someone soon! This is ridiculous!!! I will be making a police report as well!! More
My go to dealership. My experience at Northgate Ford is always a breeze. Jerry takes good care of me everytime. He knows what I like, what I want. That comes from years of My experience at Northgate Ford is always a breeze. Jerry takes good care of me everytime. He knows what I like, what I want. That comes from years of working together. This was the 5th F-150 I purchased at Northgate Ford. As long as Jerry is there, I'll always be back. More
New Ford Ranger My husband and I were looking to purchase a new 2019 Ford Ranger. We saw that Northgate Ford had the exact one we were looking for. I had a friend r My husband and I were looking to purchase a new 2019 Ford Ranger. We saw that Northgate Ford had the exact one we were looking for. I had a friend recommend we work with Michael Gerrin and I am so happy he was there that day. Wonderful NO PRESSURE salesman. Very easy to talk with and one really friendly person. I would definitely recommend Michael and I would work with him again on a new car sales. More
New F-150 Purchased another new F-150 work truck from Northgate Ford and the service and experience were exceptional as always! Would highly;y recommend the en Purchased another new F-150 work truck from Northgate Ford and the service and experience were exceptional as always! Would highly;y recommend the entire team! More
Purchased a New Transit Connect We contacted Mike Gerrein at Northgate Ford about possibly purchasing a new 2019 Transit Connect. Cheryll and Greg helped in the transaction and all w We contacted Mike Gerrein at Northgate Ford about possibly purchasing a new 2019 Transit Connect. Cheryll and Greg helped in the transaction and all went very well. The communication was amazing even when Mike was not working !!! Co-Workers stepping in to help others is what makes a Great company. Thanks Ken More
Excellent experience buying a 2019 Ford edge The salesperson was courteous and helpful and even found an extra rebate for our purchase. It was a pleasant experience and I would recommend this dea The salesperson was courteous and helpful and even found an extra rebate for our purchase. It was a pleasant experience and I would recommend this dealer. More
Hello I purchased a F250 back in November of 2016 salesman ROD “the truck guy” had a great experience then and recently went in for a scheduled oil change, I purchased a F250 back in November of 2016 salesman ROD “the truck guy” had a great experience then and recently went in for a scheduled oil change, and spoke to Paul Knighten about a possible new purchase,as I sipped on hot complimentary coffee, thanks by the way... looking forward to future visit to your dealership , everyone seems to make sure you are taken care of ..thanks for the hospitality More
EFFORTLESS & ENJOYABLE EXPERIENCE!! From beginning to end, my purchasing experience of my used 2015 Toyota 4Runner was effortless & enjoyable!! The entire team at Northgate Ford was thor From beginning to end, my purchasing experience of my used 2015 Toyota 4Runner was effortless & enjoyable!! The entire team at Northgate Ford was thorough, helpful and friendly. Thank you for getting me into my dream vehicle! More