Northgate Ford

Great experience and excellent service. Andre and the rest of the sales team took very good care of me. I will definitely go back again in the future. rest of the sales team took very good care of me. I will definitely go back again in the future. More

Great Hands on Service I worked with Tracy Rowland and found him to be concern and willing to help resolve my problem. I would like to thank the shuttle driver for helping I worked with Tracy Rowland and found him to be concern and willing to help resolve my problem. I would like to thank the shuttle driver for helping get to work while my car was being serviced. I take my car there for oil changes when needed. Everyone from customer service rep. to the very last employee I had come in contact with was nice and offered a help hand and made me feel special. I will continue to do business with the Ford Northgate dealership. Ms, Julius Johnson More

I took my vehicle in for service. My service representative Brandon was excellent and knowledgeable about the issue that I was experiencing. My car was ready as promised by late afternoon. representative Brandon was excellent and knowledgeable about the issue that I was experiencing. My car was ready as promised by late afternoon. More

Had an incredible experience purchasing my beautiful new Edge...Jason and Janet were amazing. Jason was so informative and knowledgeable. Janet was funny and kind. Thank you Northgate Ford. Edge...Jason and Janet were amazing. Jason was so informative and knowledgeable. Janet was funny and kind. Thank you Northgate Ford. More

Great experience! I simply had a great experience in dealing with the team at Northgate Ford. Mike Gerrin was my truck salesperson and that guy knows trucks. He took I simply had a great experience in dealing with the team at Northgate Ford. Mike Gerrin was my truck salesperson and that guy knows trucks. He took me through numerous options, models, and was always happy to pull a truck out of the lot for another test drive. Mike was always able to thoroughly answer all my questions, which wasn't the case at other dealerships. The finance team was also great, constantly running numbers for different variables, and never seeming annoyed with it. It was a breath of fresh air dealing with Northgate Ford, and I would HIGHLY recommend them to anyone looking for a car, and especially a truck. More

Great Value & Customer Experience! We've purchased several personal and work vehicles at Northgate and Mike and the team in the Truck Center are excellent! Very professional & knowledg We've purchased several personal and work vehicles at Northgate and Mike and the team in the Truck Center are excellent! Very professional & knowledgeable and make the experience fun and easy! Highly recommend! More

Horrible The salesman is a liar, has not fixed anything he promised, the finance department had me sign the gap insurance form but did not tell me it was goi The salesman is a liar, has not fixed anything he promised, the finance department had me sign the gap insurance form but did not tell me it was going to cost me $1200, also i was told they were going to give me 3 free oil changes, in Wich i was charged for, and they hang up on me when i try to call. I could go on and on, please do not deal with these people, worse then a common thief More

I had issues with a purchase and they worked hard to make it right. They fixed a major issue under warranty. More issues popped up after exceeding the mileage of the warranty and they helped us find a new it right. They fixed a major issue under warranty. More issues popped up after exceeding the mileage of the warranty and they helped us find a new vehicle and gave us a great trade for a better truck and good warranty. Great work from service, sales, and finance. More

I would recommend anyone in the market for a new Ford vehicle, to work with Mike Gerrein at Northgate Ford. Mike went above and beyond to make my whole car buying experience stress free and enjoyable. Mi vehicle, to work with Mike Gerrein at Northgate Ford. Mike went above and beyond to make my whole car buying experience stress free and enjoyable. Mike was very knowledgeable about my new 2020 Ford Explorer. Thank you Mike! More

Long wait just for info Had truck towed in for repair. Day 3, not even a call. Called in, got run around, no info still. Very disappointed, realize no appointment, just want Had truck towed in for repair. Day 3, not even a call. Called in, got run around, no info still. Very disappointed, realize no appointment, just want info. Probably sell truck, go with a dealer and brand that cares... More