Northgate Ford

Customers should matter I purchased a 2015 F-150 in August of 2015. By November there was a odor in the truck that was overwhelming...I took the truck back to dealership .. I purchased a 2015 F-150 in August of 2015. By November there was a odor in the truck that was overwhelming...I took the truck back to dealership .. 2 going on 3 weeks later was told truck was ready to be picked up. The odor was still in truck....this went on for 6.5 months, a/c compressor not working to pin hole in seal of truck. The salesman Paul Knighten was the only one that took time and patience with this circumstance and helped me get in another truck, he was more customer caring than any of the management team, this was my first purchase with Northgate I previously purchace my vehicles here in Ky, cant say that I would return to Northgate to purchase again.... More

Excellent Andre Andre was great & easy to deal with. He was upfront, honest & very knowledgeable. This was the best car buying experience ever bc of him! I am glad i Andre was great & easy to deal with. He was upfront, honest & very knowledgeable. This was the best car buying experience ever bc of him! I am glad i had the opportunity to work with him. More

Customer Service Service Advisor, Chris Peters was professional, very friendly and quite accommodating. Truck was repaired, price was good....and I was on my way. Service Advisor, Chris Peters was professional, very friendly and quite accommodating. Truck was repaired, price was good....and I was on my way. Must also mentioned other employees of Northgate Ford were also professional and friendly. As all these "positives" appear to be genuine, I will not hesitate to bring my Truck, or any other vehicle for servicing there. More

lovely and to the point informative, quality cars, laughter, and making sure to get the best deal for you in just over all a wonderful place to be in to buy a car informative, quality cars, laughter, and making sure to get the best deal for you in just over all a wonderful place to be in to buy a car More

Andre Singleton at Northgate ford Andre Singleton was our salesman during our recent car buying experience. Andre was polite,knowledgeable,prompt,trustworthy,and just a great all aroun Andre Singleton was our salesman during our recent car buying experience. Andre was polite,knowledgeable,prompt,trustworthy,and just a great all around man of his word. He walked myself and my mother through every step along the way,and has reached out to our family since the purchase to make sure we were comfortable in our new car..if we had any questions that may have popped up after our purchase.,and to check on the well being of my mother. WE as a family cannot stress enough how great Andre Singleton was . We will advise and recomend that anyone buying a vehicle visit Andre Singleton at Northgate ford.. More

Great people . The gentlemen I dealt. With was dave Hyatt . Super nice guy very knowledgeable. He gave me the best experience at a dealership that I have ever had&#1 The gentlemen I dealt. With was dave Hyatt . Super nice guy very knowledgeable. He gave me the best experience at a dealership that I have ever had😃 . I will defiantly be buying from him again. As far as finance goes. I went into the dealership pre approved with a rate of 2.8 with a credit union. So they asked me who it was so I told them . They said great we deal with them also . What I didn't like was they ran my credit again with the same company with a rate of 3.5 pretty crappy I think it was so they could get there kick back. I didn't realize it till I got home so it was too late. So pay close attention before signing. More

Amazing service with first time car buyer This was my first time going to a dealership to buy a car and Andre Singleton was an amazing help to me! I was very nervous, but knew what car wanted This was my first time going to a dealership to buy a car and Andre Singleton was an amazing help to me! I was very nervous, but knew what car wanted and he was so respectful and nice to me about everything. Everyone was incredibly helpful and honest about things. After searching for a car and going to various other places, and having to put up with other car salesmen, Andre was a breath of fresh air! I would definitely recommend going to see him and checking this place out if you are in the market for a car! More

Excellent Customer Service! Our salesman (Andre Singleton) and everyone who had a hand in meeting our needs at Northgate Ford were sincere and professional, from beginning throu Our salesman (Andre Singleton) and everyone who had a hand in meeting our needs at Northgate Ford were sincere and professional, from beginning through the end of my sale. They continued to work together in meeting my needs financially and put me in the vehicle I wanted at a price I could afford. The finance manager (Linda Kowolonek) was by far the best I've ever worked with. She was very upfront and explained everything. Any questions I had, she answered thoroughly. I greatly appreciate the service. More

Prompt service Jason Robb was great! He helped my husband and I get the Explorer we had been looking at online in a quick, efficient manner. He was helpful, honest a Jason Robb was great! He helped my husband and I get the Explorer we had been looking at online in a quick, efficient manner. He was helpful, honest and informative. We would definitely recommend Jason and Northgate Ford for your Ford vehicle purchases. More

new sales Vickie new sales was very knowledgeable about what I wanted in a new ford Had all the answers that I had and will be the next sales person that I wi Vickie new sales was very knowledgeable about what I wanted in a new ford Had all the answers that I had and will be the next sales person that I will buy from Frank Feight More