Northgate Ford

Excellent experience Met with Ed Woodyard , took a test ride and bought the car. No pressure!! I felt as though I'd known him for years. Janet Kinder was also a very wonde Met with Ed Woodyard , took a test ride and bought the car. No pressure!! I felt as though I'd known him for years. Janet Kinder was also a very wonderful person to work with. Thanks to all. More

Terrible salesman Beware we had a terrible experience with this salesman. My father has onset of dementia, he can To his house, took him back to the dealership, so he c Beware we had a terrible experience with this salesman. My father has onset of dementia, he can To his house, took him back to the dealership, so he could make his sale! More

Andre and Ashley are the best at what they do for every one Andre Singleton and Ashley Grohoske,they are the best,Andre went out of his way to help me and my family out to buy 3 vehicles. Andre Singleton and Ashley Grohoske,they are the best,Andre went out of his way to help me and my family out to buy 3 vehicles. More

Best new vehicle experience in a long time!! After going to several dealers and not having a comfortable feeling with the deal, Dave at Northgate Ford worked at getting us the best deal which lef After going to several dealers and not having a comfortable feeling with the deal, Dave at Northgate Ford worked at getting us the best deal which left us with a feeling of comfort. There were several different options for financing but we working together with everyone the deal was made with the best option for us. It was just a comfortable experience that we had a lot of laughs with not only our sales person Dave but everyone we dealt with that day. More

First new car ever! I left my house that morning determined to come home with a Ford Escape. I did not. I came home with something even better and more perfect for me t I left my house that morning determined to come home with a Ford Escape. I did not. I came home with something even better and more perfect for me thanks to Vicki Wilburn, a Ford Fiesta. When I got out of my car Vicki was there to greet me with a friendly smile and welcomed me into the showroom. Since I am a no nonsense/tell it like it is kind of person, I shared with Vicki my situation and what I could and couldn't do. I'm not wealthy, my trade in wasn't the greatest, and my monthly payment had to be a certain amount and not one penny over. Vicki worked diligently to not only find me a vehicle that met my criteria, she found me a brand NEW vehicle! I've never purchased a new vehicle before only used. I never thought I was ever in a position to actually afford a NEW vehicle but Vicki found a way to make it work. She was honest, determined, understanding, and never tried to pressure me into changing my expectations or terms. This is my 2nd purchase from the Ford dealership in Colerain. I would and will go back again. My Fiesta rocks! More

It was an experience every consumer hopes for This is not my first experience with Northgate Ford. I have been working with Andre Singleton for a few years now. Not just because he is a good Sales This is not my first experience with Northgate Ford. I have been working with Andre Singleton for a few years now. Not just because he is a good Salesman. Because he is honest, upfront, caring and understanding of a persons concerns and needs. I have just purchased my 3rd vehicle from Andre. As always, he was upfront with me as I with him. Andre as well as the team at Northgate Ford will do everything it takes to give you the best experience possible when it it time to purchase a new/used vehicle. Honesty is everything to me. From the beginning when I purchased my first vehicle from Andre, he told me to give it 24 months with my used car. My credit was not the best at the time. I did as he asked and within 24 months I was able to purchase my very first NEW vehicle. He and his team will work with you.NO pressure which is extremely important to me. They will do everything possible to make payments affordable to your budget and if it is not possible they will tell you. One other issue I have always had with car dealers is that you tell them what the highest payment is that you can make per month. They agree, and then at the signing, you see about a hundred dollar additional cost added. NOT here. I have at least 5-6 family members and friends who have and are purchasing from Andre Singleton at Northgate Ford and if you are in the Market???? I suggest you call him. You will NOT be disappointed. And by the way, they have an amazing team! More

New F150 Call Jerry at Northgate. Drove from Columbus Ohio to get this deal! Quick seamless process, got a fair price on trade and left with a great vehicle! H Call Jerry at Northgate. Drove from Columbus Ohio to get this deal! Quick seamless process, got a fair price on trade and left with a great vehicle! Highly recommend! More

Honest After a negative experience at another dealership, we called Andre at Northgate Ford to inquire about and online listing. We informed him of what we After a negative experience at another dealership, we called Andre at Northgate Ford to inquire about and online listing. We informed him of what we had for down payment, where our monthly payment needed to be and for what period of time we were willing to finance. After looking the vehicle over and deciding it was what my husband wanted, negotiated a price within minutes and most everything was taken care of over the phone with the exception of me just coming in to sign paperwork. Ashley was kind and quick with guiding us through the signing process and was helpful in trying to budget warranty information. We were straight forward with what we could do and Andre and Ben returned that same honesty. After driving the vehicle home, we noticed there was and issues with the brakes. They sent a tow truck to our hime(45 min away) to pick up the Jeep and repairs were completed within less than 24 hours and free of any charge. We very much appreciate your honesty and no haggle pricing and love our Jeep! Thank you! More

Northgate Ford "ROCKS" I located a car within our budget on the internet. My husband and I went to Northgate Ford to test drive the use vehicle. We were welcome by Andre Sin I located a car within our budget on the internet. My husband and I went to Northgate Ford to test drive the use vehicle. We were welcome by Andre Singleton who had excellent customer service skills. The whole experience at Northgate Ford was outstanding because everyone made you feel at home and they wanted to help you get in the new or used vehicle. We had a few bumps in the road but Andre work with us and explain everything each step of the way. My husband and I are happy our first stop was Northgate Ford and ended up purchasing the car. More

Great Experience My husband and I recently went into the Northgate Ford dealership in high hopes to by a new Ford Focus RS. Everyone there did a GREAT job. Cheryll Hen My husband and I recently went into the Northgate Ford dealership in high hopes to by a new Ford Focus RS. Everyone there did a GREAT job. Cheryll Hendrickson made over 20 calls to different banks to make sure we got to walk out with our vehicle. Our dealer was Andre Singleton, and he also went above and beyond. He checked back with us frequently keeping us in the loop, he was understanding about us having to bring my 9 month old son in, and was extremely polite and honest. Andre did a great job and I would recommend him to anyone. We also dealt with Janet Kinder at the end of our visit to pay our down payment and deal with warranties. She explained everything very thoroughly and worked with us on prices. The next time we buy a new vehicle we will most certainly come back!! More