Northgate Ford

So Grateful for Andre Today was my first time purchasing a car. Andre made my skepticism and anxiety go away as soon as he introduced himself. He made it seem like purchasi Today was my first time purchasing a car. Andre made my skepticism and anxiety go away as soon as he introduced himself. He made it seem like purchasing a vehicle was easy. He asked what I was looking for and my price range. He was very honest and helped me get the best deal. He made sure that he stayed in my price range. He made sure I understood everything he was talking about. My mom and sister were with me and although he would address them, he understood that it would be my car. He helped me figure out what best for my son and I. I would highly recommend going to see him. When I need another car, he will be the first person I go to! I also had the pleasure of meeting Linda. She made sure she explained things in a way I understood. She was very helpful. She also helped make the process seem easy. More

Great sales experience I bought an F150 from Jerry. He was very attentive and seemed to care that the transaction was handled properly. He also made sure My questions were a I bought an F150 from Jerry. He was very attentive and seemed to care that the transaction was handled properly. He also made sure My questions were answered during the entire process. I’m very happy with the vehicle and would buy from Jerry again. More

True Customer Service is Alive and Well at Northgate Ford I can't say enough good things about my experience at Northgate Ford. Andre Singleton worked with me from start to finish and was a true blessing. I a I can't say enough good things about my experience at Northgate Ford. Andre Singleton worked with me from start to finish and was a true blessing. I appreciated his down to earth, no pressure, and practical approach. You can definitely tell that he cares about each and every customer who walks through the door. Working with Andre was like working with a friend I'd known for years--I trusted him instantly and felt completely comfortable as we collaborated to get me in the perfect vehicle (my new to me 2012 Honda Accord). Even though my purchase had the staff working later than their standard business hours, everyone had a warm smile on their face and treated me with extreme kindness. A special thanks also goes out to Janet Kinder who also stayed late to help me with financing--it was a true pleasure working with her as well. Truthfully it's hard to put to words what an amazing impact these folks had on me in the few short hours I had with them. I may have drove away in a car but there were a lot of lessons in between that I'll carry with me, too. Andre and staff at Northgate Ford certainly set the bar high and I will ALWAYS look back fondly on this experience. I recommend Andre and his colleagues without hesitation. If you're looking for a dealership who cares and puts the customer first, look no further than Northgate Ford--they will NOT disappoint! More

Friendly and Professional start to finish !!! I had been in the market for 3-4 months looking for my new work truck. Went back to dealership i had used several times and was just given the run aro I had been in the market for 3-4 months looking for my new work truck. Went back to dealership i had used several times and was just given the run around about everything. Walked in to North Gate Ford and was greeted with friendly atmosphere and professionalism. Dave Hiatt and Jason Robb could not have been better explaining everything from financing to how options worked on my truck. I have been in business for nearly 30 years and would only hope that my employees help my customers as well as these two gentlemen helped me. Thanks ! More

Dave and Jerry were great to work with! We arrived at the dealership with a specific vehicle in mind. Dave and Jerry had the vehicle waiting for us to look at. They both took the time to sho We arrived at the dealership with a specific vehicle in mind. Dave and Jerry had the vehicle waiting for us to look at. They both took the time to show us, enthusiastically all of the great features. They patiently answered all of our questions and along with the finance manager Ashley, stayed late helping us get the deal done. We love our new car and couldn’t be happier with our experience at Northgate Ford. Will be recommending them to all our family and friends! More

Great Car Buying Experience Loved working with Paul at Northgate Ford! He originally took my phone call and answered questions I had regarding a 2015 Ford Escape I was interested Loved working with Paul at Northgate Ford! He originally took my phone call and answered questions I had regarding a 2015 Ford Escape I was interested in purchasing. An hour later I showed up at the dealer and he already had the car brought indoors (it was cold outside!) for my husband and I to check out. He gave us some privacy to look the car over and then spent a great deal of time explaining the features, answering our questions and making us comfortable on our test drive. When it came time to discuss financing, Janet was very easy to work with and friendly. She answered all of our questions and played out different scenarios regarding our budget, and helped us pick out the best warranty for our needs! More

Exceptional Customer Service My experience from beginning to end was great. Paul greeted me and my father with a warm welcome and a great sense of humor. Paul ensured that he had My experience from beginning to end was great. Paul greeted me and my father with a warm welcome and a great sense of humor. Paul ensured that he had a clear understanding of what I was looking for and explained all options in detail. I found him to be transparent about pricing, incentives, etc. I did not feel pressured into anything, which I appreciated. I now know everything there is to know about the Ford Edge thanks to Paul. I am very happy with my purchase and I highly recommend working with Paul. More

Easiest car purchase ever! I have purchased several vehicles in my 64 years. Jerry Stewart was personable and very easy to work with, no high pressure what so ever. I would rec I have purchased several vehicles in my 64 years. Jerry Stewart was personable and very easy to work with, no high pressure what so ever. I would recommend Northgate Ford to anyone looking to buy a new vehicle. More

Used Car Purchase Paul and his co-workers were extremely helpful, knowledgeable, courteous, and appreciative. I visited 10+ dealerships in N KY and Cincinnati, all shou Paul and his co-workers were extremely helpful, knowledgeable, courteous, and appreciative. I visited 10+ dealerships in N KY and Cincinnati, all should take notes from Northgate Ford. I will be recommending them to anyone I know in the market for a new or used car. They helped make the car buying process painless and stress-free. More

Andre will hook you up I bought my first brand new car from Andre Singleton here and I really appreciate how he took me through the process step-by-step. I highly recommend I bought my first brand new car from Andre Singleton here and I really appreciate how he took me through the process step-by-step. I highly recommend going to Northgate Ford and asking for Andre he will take great care of you from start to finish. Ashley Grohoske was excellent with the Financial portion of the car buying process and a very friendly person. Cheryll hendrickson was also very friendly and helpful. Overall, this is where I bought my first new vehicle and this should be where you go to buy your vehicles. More