Northgate Ford
Cincinnati, OH
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First day off the lot and car broke down First day off the lot after purchesing 2006 Impala ss the belt fell off driving it home got it towed back and ford replaced the belt week later altern First day off the lot after purchesing 2006 Impala ss the belt fell off driving it home got it towed back and ford replaced the belt week later alternator died so it was replaced it plus supposed to replace battery to find out they didn't . Then couple days after all of that misfire from the engine they claim it was a spark plug to find out 3 months later head gasgets was blown costing for new engine 8 grand that I had no help with them on paying for so this is the last car me or my family will buy from a ford dealership More
Excellent! I found the car online, they knew what I wanted and worked with me about it. I went in the first day to test drive the car and then the next morning t I found the car online, they knew what I wanted and worked with me about it. I went in the first day to test drive the car and then the next morning they had the car and paper work ready to go me when I got there. Only took a few moments to sign and I was put the door! More
Great Experience! Vicki had our Escape clean, fueled up and inside when we came to test drive it. Very much appreciated on a cold December day! Other dealerships could Vicki had our Escape clean, fueled up and inside when we came to test drive it. Very much appreciated on a cold December day! Other dealerships could learn a lot from Northgate. The use of space, knowledgeable staff, and overall experience are beyond usual expectations. More
Ford Sales person made my car buying experience great. The sales person, Andre Singleton, made this experience great. He went out of his way, coming into the dealership on his off days to locate the car we The sales person, Andre Singleton, made this experience great. He went out of his way, coming into the dealership on his off days to locate the car we wanted. He understood our situation and knew we needed to act quickly. He has a great personality and very easy to talk to. He listened to what we were looking for and worked towards getting exactly that. Not pushy like alot of sales people. Even the finance person was very friendly and cooperative. If you are looking to buy a Ford, you couldn't find a better sales person. More
Very friendly. Everyone was great and very helpful. Andre in particular was very helpful. He made sure that I had all of the information I needed to make a good deci Everyone was great and very helpful. Andre in particular was very helpful. He made sure that I had all of the information I needed to make a good decision. He was also very respectful and helped me get a great deal on my car. I would recommend him to anyone! More
Great experience Greg made this experience a fun one. He walked us through every step and made our first car buying experience a great one. Thanks again! Greg made this experience a fun one. He walked us through every step and made our first car buying experience a great one. Thanks again! More
Excellent Buying Experience I came from out of state to purchase a new Mustang. Not only was Northgate about $6000 cheaper than my local dealers, their salesman Tom Schnur was mo I came from out of state to purchase a new Mustang. Not only was Northgate about $6000 cheaper than my local dealers, their salesman Tom Schnur was more than accommodating with helping get things set up and taken care of prior to the trip over so I spent minimal time at the dealership and was able to get back on the road home. All of Northgates employees I dealt with that day were courteous and professional. I would definitely buy from them again. More
Great dealership Our experience was awesome we were looking for end of the year truck to buy and Paul looked everywhere and when he found one he thought we would like Our experience was awesome we were looking for end of the year truck to buy and Paul looked everywhere and when he found one he thought we would like he brought it to our job site for us to look at now that's service!! More
Very Nice!! My husband called Northgate and spoke with Andre Singleton about an Explorer they had. We live 2 hours away so we needed to make sure it was everythin My husband called Northgate and spoke with Andre Singleton about an Explorer they had. We live 2 hours away so we needed to make sure it was everything we were hoping for before we drove 2 hours to look at it. It's scary to drive all that way and not knowing what to expect, but they met and exceeded our expectations. Our salesman Andre was so honest, nice, sincere and not the pushy type AT ALL! He came in on his day off for us!!! Needless to say, we bought the Explorer. I will not hesitate to purchase any future vehicles from Andre. More
Paul was a big help. The people I encountered during the buying process was extremely helpful. Thank you to Paul, Greg and Ben. They helped it being a painless process. Th The people I encountered during the buying process was extremely helpful. Thank you to Paul, Greg and Ben. They helped it being a painless process. Thanks More